Full-Time

WIOA Adult Dislocated Worker Program Manager

Posted on 9/5/2025

Career TEAM

Career TEAM

Workforce development consulting with government software

Compensation Overview

$85k - $90k/yr

Plano, TX, USA

In Person

40% travel within the region

Category
Business & Strategy (1)
Required Skills
Public Speaking
Word/Pages/Docs
Marketing
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Bachelor’s degree in business, marketing, public relations, or community organization or development
  • 2+ years of experience in business, marketing, public relations, education, human and/or workforce development services
  • Knowledgeable about the WIOA Adult and Dislocated Worker Programs and other workforce program requirements
  • A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
  • Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive
  • Ability to give presentations and workshops (public speaking)
  • Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills
  • Computer literate with proficiency in Microsoft Office (e.g., Word, Excel), PowerPoint, training platforms, and case management or customer relations software applications
  • Exceptional time management skills to meet deadlines and work under pressure
  • Excellent verbal and written communication skills
  • A Valid Driver’s License
Responsibilities
  • Provide supervision and support for all Adult and Dislocated Worker Career Advisors
  • Support and collaborate with the local Center Managers and Deputy Director
  • Collaborate with the Program Advisor on scheduling trainings to support the Adult and Dislocated Worker team
  • Manage the team’s active caseloads for served programs
  • Oversee program referral pathway processes
  • Ensure that Career Advisors maintain accurate written case records in Work In Texas and files that are necessary to meet contractual requirements
  • Assist in developing and implementing casework service plans for complex cases
  • Support Career Advisors in removing barriers for participants
  • Work with the Program Advisor to ensure all staff are trained on all systems such as Work In Texas and are committed to upholding data integrity
  • Assess, manage, and maintain a caseload of new registrants as well as carryover participants
  • Track clients’ progress in training and job search activities monthly
  • Case note all interactions with clients in Work In Texas in a timely manner meeting compliance
  • Build strong partnerships with community organizations
  • Visit Career Advisors at access points to ensure connectivity and strong partnerships
  • Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff
  • Help drive customer success and positive outcomes for contractual measures
  • Provide training and career coaching on assessments to help establish career goals aligned with the skill needs of area business and industry
  • Prepare and present reports of activities and accomplishments
  • Maintain accurate and thorough completion of required documentation and reports through the data management system
  • Approach each day and task with a 'ZAG' mindset
  • Other duties and projects as needed
Desired Qualifications
  • Bilingual or Multilingual
  • Master’s or MBA degree
  • Strong multitasking abilities and a proactive approach to tasks
  • Training in trauma-informed care, evidence-based practice, and/or whole family services

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

North Haven, Connecticut

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • ForgeNow partnership expands into accelerated vocational training by 2026.
  • Over $100 million in government grants since 1996 sustains revenue pipeline.
  • TANF and SNAP integrations align with state welfare-to-work modernization initiatives.

What critics are saying

  • AI automated platforms erode high-touch services demand within 12-24 months.
  • Chrysalis Inc. undercuts grants with 30% lower-cost vocational training in 6-12 months.
  • 2026 WIOA reauthorization mandates open-source systems, obsoleting Career EDGE in 18-24 months.

What makes Career TEAM unique

  • Career TEAM founded in 1996 delivers high-touch case management with Career EDGE software.
  • Proprietary Career EDGE portal achieves 100% internal project adoption for superior outcomes.
  • Partners with ForgeNow vocational school to modernize career services and employer engagement.

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Benefits

401(k) Company Match

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

INACTIVE