Full-Time
Loss Mitigation Specialist
Loss & Mitigation
ASCENDING
Captive portal platform for lodging providers
No salary listed
Richmond, VA, USA
In Person
 Finance & Banking (1) |
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- The candidate must have 1-3 years of experience in collections, customer service, or a related financial services role.
- The candidate must know federal and state guidelines applicable to loss mitigation.
- The candidate must demonstrate communication, negotiation, and customer service skills.
- The candidate must have strong analytical abilities and attention to detail.
- The candidate must be proficient with Microsoft Office and case management software.
- The candidate must be able to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
- Review, analyze, and manage a portfolio of delinquent accounts to identify risks and recommend effective workout strategies.
- Communicate directly with clients to evaluate their financial situation and determine appropriate loss mitigation solutions, such as loan modifications, payment plans, or forbearance agreements.
- Prepare and process required loss mitigation documentation, ensuring completeness, accuracy, and regulatory compliance.
- Collaborate with internal teams, legal representatives, and external agencies as needed to expedite resolution of problem accounts.
- Maintain detailed records of activities, decisions, and communications in the case management system.
- Adhere to federal, state, investor, and company guidelines and timeframes for loss mitigation review and processing.
- Provide ongoing updates and reporting to management regarding account status, risk trends, and portfolio performance.
- Contribute to continuous process improvements for loss mitigation operations.
- Experience with loan modifications, payment plans, or foreclosure prevention is preferred.
SA Trails provides captive portal technology for hotels and other accommodations in South America to manage guest Wi‑Fi experiences. When guests connect, the portal displays messages, collects guest data, and guides them to services or promotions, all through the login screen and on-screen prompts. The system helps providers build a clearer picture of their guests and monetize interactions by generating passive income from guest activity. The goal is to improve guest communication, understand customers better, and create automatic revenue from how guests use the portal.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2012
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $126.1 million, up 7.9% sequentially.
- Q2 2026 operating cash flow hit $22.5 million, with $19.5 million free cash flow.
- Stockholders approved a reverse split on August 28, 2026, advancing major-exchange listing.
What critics are saying
- Lansing fire closures cut 95 jobs through June 2026 and disrupt Michigan supply.
- Barry, Illinois stoppage lasted June-August 2026, exposing labor and production fragility.
- $251.8 million net debt and OTCQX trading make a failed uplisting dangerous.
What makes ASCENDING unique
- Ascend Wellness Holdings runs vertically integrated cannabis operations across seven states.
- Its retail-plus-wholesale footprint and consumer packaged goods strategy widen distribution.
- Management pursues U.S. exchange uplisting, signaling institutional capital ambitions.
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Benefits
Flexible Work Hours
Remote Work Options