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Baptist Health partners with NOVO Health Services. New facility to serve as centralized center for managing health system's linens. April 06, 2026 LOUISVILLE, Ky. - Baptist Health reports it has entered into a long-term partnership with NOVO Health Services, an Atlanta-based healthcare linen management company, in developing an advanced commercial laundry facility here dedicated to serving the medical industry. The 82,140-square-foot facility is expected to open toward the end of the year, creating more than 150 jobs. "Every detail contributes to a positive patient experience," says Gerard Colman, CEO of Baptist Health. "While linen management services are largely unseen by patients, it is a constant and essential part of delivering the cleanliness, comfort and consistency its patients know and expect. "We are excited to enter this partnership, as NOVO Health Services' expertise helps enhance operational efficiencies, supports high-quality care, and creates jobs that support the people and communities we serve." Once operational, Baptist Health's laundry needs will be processed at the new facility, serving as a centralized center for managing the health system's linens. The facility will be equipped with advanced technology that precisely measures water, energy, and cleaning solutions, reducing waste while supporting safe and hygienic operations. It will have the capacity to process approximately 50 million pounds of healthcare linens annually, including sheets, blankets, towels, pillowcases, gowns, scrubs, and other specialized items. Additionally, the automated systems provide real-time, data-driven insights that optimize cycles, enhance inventory management, reduce manual handling throughout the cleaning process, and further support proper disinfection and safety. "This expansion underscores our commitment to providing healthcare providers with the highest-quality linen management services while contributing to local economic growth," says Karl Fillip II, president and CEO of NOVO Health Services. "Louisville is an ideal location for NOVO's continued growth, and we are proud to bring jobs and innovation to the community." Content related to the topics in this article: Click any button to filter by topic: * NOVO Health Services * Baptist Health * new facility * Show all

FranklinCovey provides customized solutions for Healthcare Organizations to solve key issues: nurse retention and Patient satisfaction. It's a proven partnership model helping hospital leaders build teams that deliver extraordinary patient outcomes. SALT LAKE CITY-(BUSINESS WIRE)-#CNO - FranklinCovey (NYSE: FC), a global leadership and organizational performance partner, is providing customized solutions for healthcare organizations to address the most pressing challenges they face today, including nurse retention and patient satisfaction. FranklinCovey is partnering with hospital leaders to help them build teams that deliver extraordinary patient outcomes. And the documented results are exceptional. Today's hospital leaders face unprecedented disruption. Rising costs, workforce shortages, advancing AI, regulatory shifts, employee burnout, cybersecurity threats, and supply chain disruptions are converging simultaneously - all while leaders are expected to accomplish more with fewer resource without compromising patient care. Paul Walker, FranklinCovey CEO, said, "The key for senior hospital leaders is to focus on what really matters - great patient outcomes, which are driven by high employee engagement and consistent execution. By building agility and trust, embracing emerging technologies, and creating a cadence of consistent execution, these leaders can help their teams effectively navigate change, reduce burnout and disengagement, and improve patient satisfaction." "The demands on CNOs and nurse leaders today are extraordinary," said Holly Procter, FranklinCovey Enterprise President and former CRO of Incredible Health. "They're asked to transform care delivery, retain talent, and improve outcomes all at once, often with fewer resources. But when they foster trust and collaboration and manage change effectively, their teams push through uncertainty and find new ways to grow, care, and achieve greatness. We're honored to partner with them and bring decades of healthcare experience to help them achieve outcomes that matter most." FranklinCovey's Partnership with Healthcare Organizations Yields Exceptional Outcomes FranklinCovey has partnered with numerous healthcare organizations to achieve measurable, documented results, including Baptist Health, Sanford Health, Ballard Health, Kaiser Permanente, Advent Health and Hoag Hospital. (See healthcare case studies.) * Improved in-patient satisfaction from 26th to 76th percentile within four months (Not-for-profit healthcare network) * 50% reduction in leadership turnover (Advent Health) * 50% increase in employee engagement and 37% increase in team trust (500+ bed hospital system) * 52% reduction in perioperative incidents (Metropolitan area hospital) * Moved Press Ganey scores (among all hospitals) from 14th to 95th percentile in one quarter (100+ bed medical center) Procter said, "FranklinCovey continues to deepen its impact in healthcare by helping hospital systems solve their most pressing challenges, and documenting the outcomes that prove it's working." FranklinCovey Will Offer Complimentary Webcasts and Events for Senior Hospital Leaders to Help Them Build Cultures of Trust, Drive Workforce Engagement, and Create Consistent Patient Experiences The webcasts and events for senior hospital leaders will be held in April and May in major US cities. They will feature New York Times and #1 Wall Street Journal bestselling author Stephen M. R. Covey, author of The Speed of Trust and Trust & Inspire, who has partnered with over 100 healthcare organizations worldwide to achieve strategic objectives. Other presenters will include senior healthcare professionals and consultants. Attendees will learn the principles and practices that build cultures of trust, drive workforce engagement, and create consistent patient experiences. The High Trust Hospital: How Great Leadership Drives Workforce Engagement and Patient Experience * Date: April 7, 12:00 pm - 1:30 pm ET * Key Takeaways: Learn how to close the trust-driven leadership performance gap - transforming communication, culture, and team engagement to improve retention, reduce costs, elevate patient experience, and deliver measurable workforce results. * Presenters: * Stephen M. R. Covey, New York Times and #1 Wall Street Journal bestselling author * Candice Saunders, FACHE, former President and CEO of Wellstar Health System, who joined Wellstar in March 2007 as president of Wellstar Kennestone Regional Medical Center. She was promoted to executive vice president and chief operating officer of Wellstar Health System in May 2013 and was appointed president and CEO in July 2015. She retired in 2025. * Registration: https://www.franklincovey.com/events/webcast-series/the-high-trust-hospital/ Excellence as the Standard: Creating a Consistent Hospital Experience * Date: April 23, 11:00 am - 12:00 pm ET * Key Takeaways: Attendees will learn how to transform patient experience from an aspiration into a predictable, scalable outcome. They will also learn how to create the organizational focus, clarity, and measurable momentum required to drive top-tier patient loyalty and clinical excellence. * Presenters: * Doug Puzey, FranklinCovey Regional Practice Leader, instrumental in developing the 4 Disciplines of Execution, he helps hospital systems achieve their desired outcomes. * Sherry Nolfe, Chief Nursing Officer, DNP, RN, Loma Linda University Children's Hospital. Nolfe has served Loma Linda University Health since 2005 and oversees all clinical operations for Loma Linda University Children's Health. * Registration: https://www.franklincovey.com/events/webcast-series/excellence-as-the-standard/ LIVE EVENTS The High Trust Hospital: How Great Leadership Drives Workforce Engagement and Patient Experience * Cities and Dates (events run from 8:30 am - 10:30 am): * Atlanta: April 21 * Los Angeles: April 23 * Houston: April 28 * Dallas: April 29 * Chicago: May 5 * Key Takeaways: Learn how to close the trust-driven leadership performance gap - transforming communication, culture, and team engagement to improve retention, reduce costs, elevate patient experience, and deliver measurable workforce results. * Presenters: * All Cities: Stephen M. R. Covey, New York Times and #1 Wall Street Journal bestselling author * Los Angeles: Dr. Anthony Hilliard, CEO, MD FACC of Loma Linda University Health Hospitals, who leads a six-hospital system. He will share the principles they utilized to move their hospital from the 40th to the 85th percentile in patient experience and sustained it. * Houston: Rafia Saqib, MSBE, MBA, LSSGB, a director and leader from MD Anderson, who will share how their organization uses trust-centered leadership and predictable execution to strengthen culture and elevate results. Steve Sosland, former COO of a rural Texas hospital and former Vice Chancellor for Leader and Culture Development at Texas Tech University System, will share how he led his organization to receive the Malcolm Baldridge National Quality Award by building a culture rooted in trust, accountability and shared purpose. * Dallas: Dr. Brennan Lewis, DNP, APRN, PCNS-DC, NEA-BC, Senior Vice President of Nursing Excellence, Innovation, and Patient Experience at Children's Health. With more than 23 years of progressive nursing and leadership experience, she will share how Children's Health has applied leadership principles to strengthen culture and accelerate results. * Registration: Seating is limited. To request an invitation to these exclusive live events for senior hospital leaders, email [email protected]. About FranklinCovey FranklinCovey (NYSE: FC), a global leadership and organizational performance partner, gives strategy the human edge. HealthTech HotSpot LLC help clients achieve breakthrough results and transform how they execute strategy at scale. Its Enterprise and Education Divisions develop high-performing leaders at all levels of the organization and align people around purpose and priorities. Through proven, principle-centered frameworks and practices, HealthTech HotSpot LLC build high-trust leaders, teams, and cultures and help organizations translate strategy into consistent execution. Its approach enables lasting, repeatable results by helping clients identify, align, and execute their most important priorities. This approach has been tested and refined through more than 40 years of work with tens of thousands of leaders and organizations - from Fortune 100 and 500 companies to small and mid-sized businesses, as well as educational institutions and government entities. HealthTech HotSpot LLC provide professional services in over 160 countries and territories through directly owned operations and licensee partners, serving both enterprise and education clients. Its solutions are delivered through the FranklinCovey All Access Pass(R) and Leader in Me(R) subscriptions which combine world-class content and tools with the trusted expertise of consultants, coaches, and facilitators and are available in multiple modalities and in more than 20 languages. Media Contact: FranklinCovey, Debra Lund, Phone: 801-244-4474, Email: [email protected] March 28th, 2026 March 27th, 2026

Deals tracker: Aveanna Healthcare to acquire Family First healthcare. Aveanna Healthcare to acquire Family First Homecare. Home care platform Aveanna Healthcare Holdings has entered into an agreement to acquire Family First Holdings, a pediatric home care provider. Financial terms of the transaction were not disclosed. Atlanta-based Aveanna plans to fund the deal through a combination of cash on hand and existing short-term credit facility borrowing, according to a March 12 news release. The deal is slated to close in the second quarter, pending regulatory approval. Tampa, Florida-based Family First Holdings, doing business as Family First Homecare, operates 27 sites across Florida, Illinois, Iowa, Pennsylvania, South Dakota, Texas and North Carolina. The deal is expected to grow Aveanna's presence in these states, the release said. Baptist Health to acquire South Arkansas Regional Hospital. Baptist Health has entered into a definitive agreement to acquire South Arkansas Regional Hospital in El Dorado, the system said March 11. The deal is slated to close June 14, pending regulatory approval. Financial details were not disclosed. The 151-bed, rural community hospital will be rebranded as Baptist Health Medical Center - El Dorado upon closure of the transaction. Little Rock, Arkansas-based Baptist Health is made up of 12 hospitals, more than 75 primary and specialty care clinics, multiple urgent care centers, a senior living community and multiple clinician education institutions. Elsevier agrees to acquire Mytonomy. Medical research platform Elsevier has signed a definitive agreement to acquire Mytonomy, a patient education and engagement technology company. The deal is pending regulatory approval, a spokesperson for Elsevier said March 10. Terms of the agreement and financial details are confidential, the spokesperson said. The company also declined to specify a timeline of when it expected the deal to close. The acquisition would allow Elsevier to expand its patient engagement and education offerings, according to the spokesperson. Montrose Regional Health and Community Hospital plan to partner. Montrose Regional Health and Community Hospital signed a letter of intent March 9 to form a strategic partnership. Under the partnership, the system and hospital would collaborate on multiple nonclinical initiatives such as information technology alignment, group purchasing, long-term planning and revenue cycle optimization, according to a news release. The agreement does not include any investments or purchases, a spokesperson for Montrose Regional Health said March 10. The two Colorado-based organizations plan to reach a definitive agreement this fall and to finalize details of the partnership by the end of the year. Grand Junction-based Community Hospital is a 60-bed facility and part of Colorado West Healthcare System, also based in Grand Junction. Montrose Regional comprises a 75-bed hospital, an ambulatory care center and several outreach clinics. MUSC Health acquires South Carolina physician group for $111M. Medical University of South Carolina Health has acquired Palmetto Primary Care Physicians for $111 million, the health system said March 3. Under the agreement, Palmetto Primary will become a nonprofit organization within Charleston-based MUSC Health. Palmetto Primary includes 31 physicians, 95 advanced practitioners and 40 medical practices. MUSC Health said the deal will help improve its primary care capacity. Quantum Health acquires CirrusMD. Care navigation company Quantum Health has acquired virtual care provider CirrusMD. Financial details were not disclosed. CirrusMD's clinical team will provide virtual care for Quantum Health users, according to a March 3 news release. Quantum Health and CirrusMD did not immediately respond to a request for comment. Quantum Health has been looking to increase its offerings through mergers over the past year. In June 2025, it acquired healthcare tech company Embold Health.