Full-Time

Reset Wellness Specialist

Fishtown

Posted on 2/3/2023

Theragun

Theragun

TheraGun is leader in targeted vibration therapy and pain relief.


Junior, Mid, Senior

Philadelphia, PA, USA

Requirements
  • 3+ years delivering services in a fitness or healthcare facility
  • A current fitness certification, massage therapist license, esthetician license, or applicable university degree (i.e. Kinesiology, Exercise Science, Sports Medicine, ACSM, ACE, NASM, CSCS, etc.)
  • CPR/AED Certification
  • Ability to work any day/time of the week, no restrictions
  • Ability to meet the physical requirements of the job including: standing for 8 hours, occasionally sitting, walking, kneeling, and reaching, lifting or moving up to 50 lbs
Responsibilities
  • Administer client sessions using our suite of services and technologies
  • Schedule client appointments, manage appointment confirmations, and proactively handle any cancellations
  • Manage register, merchandise, and service transactions
  • Help maintain high standards of retention, customer satisfaction and brand loyalty
  • Ensure facility and equipment are clean, properly maintained, safe, and in working order
  • Understand and use universal precautions when providing services
  • Help manage incoming customer inquiries through email, chat, phone, social media, and internal POS/Scheduling software
  • Assist with community outreach and events
  • Perform all services based upon current licensure or certification and working precisely within scope of practice
  • Maintain an unwavering focus on the end-to-end customer experience
  • Assist in finding natural solutions for high-performance, recovery and enhancing beauty
  • Provide expert guidance in the effective use of technologies, products and services - and can explain their benefits to clients with ease

Company Stage

N/A

Total Funding

N/A

Headquarters

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Founded

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INACTIVE