Application Technician

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Application Technician role is a fantastic role to start your cybersecurity career. Our Application Technicians are responsible for, but not limited to: 

• Updating and maintaining applications within client environments 
• Building test environments
• Diagnosing and troubleshooting issues 
• Hardware support
• Other duties as identified and assigned

ThreatLocker provides 24/7 support to our global clientele. Therefore, our AppTeam is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.

REQUIRED QUALIFICATIONS

THIS IS AN ENTRY LEVEL ROLE. If you're computer savvy, interested in cybersecurity and are willing to learn this role is for you! 

• Basic knowledge and experience with computer programming and operating systems
• Excellent verbal and written communication
• Cybersecurity certificates (CompTIA, Security+ , Network +), preferred
• Knowledge and experience in macOS 12.x and higher; preferred
• Knowledge and experience with Red Hat Enterprise Linux; preferred

WORKING CONDITIONS:

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.