Oncology Account Specialist Western Canada

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

The territory covers the  Western Canada –Alberta / Vancouver Based

The Oncology Account Specialist plays a critical role in establishing Kyowa Kirin Canada (KKCA) as a leader in Oncology and Rare Diseases by demonstrating our commitment to supporting the efforts of Oncology/Rare Disease healthcare providers in improving patient health outcomes and becoming a trusted resource in demonstrating value along the patient journey. The individual in the role will drive an effective hospital system and account planning, management, and selling process for hospital systems/accounts. They will identify the key stakeholders within the assigned hospital systems/accounts and build strong relationships with those individuals along the patient’s journey. This includes understanding and educating referral networks to identify appropriate patients, converting them to the product where appropriate, and ensuring maintenance on the product by facilitating appropriate multidisciplinary support of the patients via their care network. The Oncology Account Specialist also serves as the lead point of contact for account management activities within the assigned hospital networks, academic Institutions, and surrounding practices, working closely with Market Access, Sales, Marketing, and Medical Affairs Teams.

Essential Functions:

Effective Cancer Care Boards/Centers planning, management, and selling process:

• Drive effective Cancer Care Centers planning & management process for target hospital systems, the patient journey for that system, identifying key influences within the Cancer Care Centers, and building relationships to drive sales.
• Develop and maintain a deep understanding of the oncology and dermatology centers in assigned regions, identifying and mapping key stakeholders and patient flows.
• Understands and applies knowledge of the healthcare industry, trends, market conditions, and market access environment within the Oncology and Dermatology market space, including but not limited to pharmacy-economics, and payer/reimbursement landscape.
• Review and analyze product performance within Cancer Care Centers and take and/or evolve actions as appropriately..

Understanding and educating referral networks to Identify Appropriate Patients & support maintenance:

• Conduct day-to-day HCP and Cancer Care Center interactions conveying complex, approved, promotional information fluently in a professional, compliant, ethical, and effective manner.
• Educate referral networks and co-management networks on disease best practices.
• Analyze these factors (patient flow/between institutions and community practices) in the development of business plans and the daily execution of sales calls.
• Demonstrate a strong understanding of current or pending clinical pathways within an institution and map patient flow/influence between institutions.
• By providing the appropriate knowledge and information on the product, it enables the Care Team to identify and track potential patients for follow-up with HCP.
• Ensure maintenance on the product by supporting appropriate multidisciplinary HCPs (Hematologist-Oncologists, Dermatologists, Radiation Oncologists, Pathologists, Nurses, Pharmacists, etc.) support of the patients via their care network.
• Collaborate cross-functionally with internal/external customers to develop and implement actionable business plans that drive any formularies and protocols/pathways additions that are required to drive sales volume within Cancer Care Centers.
• Demonstrated highly effective Cancer Care Center management skills and exemplary selling competencies.
• Maintain knowledge of Oncology and Rare Disease standards of care and emerging clinical trends, and can articulate approved, on-label product information related to these topics.

Compliance

• Refers to requests for off-label information to KKCA’s medical department through the MIR process.
• Compliance with all applicable federal and provincial regulations, the Innovative Medicines Canada (IMC) Code of Ethical Practices, and KKCA compliance policies.
• Demonstrates integrity and high ethical standards in their interactions with stakeholders

Job Requirements

Education

• Bachelor’s degree in science or business required. 

Experience

• 5 years of pharmaceutical sales experience with a minimum of 3 years of pharmaceutical account management experience.
• 3 years’ experience within institutional, oncology, or rare disease sales.
• Proven track record of sales success with the ability to successfully develop and apply clinical and business expertise, and effective selling skills. Ability to discuss therapeutic strategies to inform and influence decision-makers. Possesses a strong track record of maintaining therapeutic area/product knowledge. Knowledge of applicable federal and provincial regulations affecting the pharmaceutical industry, as well as the Innovative Medicines Canada (IMC) Code of Ethical Practices.

Technical Skills

• Proficient in MS Office
• Excellent organizational/communication skills, initiative, and ambition to succeed are all essential

Non-Technical Skills

• Ability to lead without authority. Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course of action quickly. Strong interpersonal and communication skills. A strong work ethic is required. Detail-oriented and excellent follow-through. Has the ability to flex and deal with ambiguity in a dynamic, fast-paced, high-growth environment. Has a passion for personal learning and development to be able to grow with the company. Cultural sensitivity and ability to develop consensus within a multinational organization

Physical Demands:

• Normal office environment with prolonged sitting and extensive computer work. 
• This position will be field based and will require approx. 50% overnight travel depending on territory.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

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