Full-Time
Director – Account Management
Posted on 3/30/2023
Virtual behavioral healthcare
Compensation Overview
$115,000 - $165,000
Senior
Remote
- Significant experience planning, managing, and growing large health plan accounts, preferably with experience in both the commercial and Medicare Advantage/Medicaid populations
- Ability to work cross-functionally and build consensus with internal and external stakeholders in support of strategic account objectives
- Experience in conceptual sales of population health management services to plans (Behavioral Health experience a plus)
- Proven track record of exceeding revenue and client satisfaction goals
- Solid understanding of the financial implications of Account Management strategies and tactics, including Pricing and Risk Sharing
- Ability to communicate and work with clinical and product teams for new idea generation, program roll-outs, and problem resolution
- Ability to initiate and cultivate meaningful, productive relationships at all levels of an account
- Experience communicating and collaborating with internal constituents to secure resources and talent
- Ability to plan, execute and measure results, and drive improvement on a continuous basis
- Strategic thinking and ability to communicate at every level of the client organization
- Excellent written and verbal communication skills
- New York City, NY; NY tri-state area (ability to come into the NY office ~1x/week)
- Drive strategic growth and development within the Government line of business with one of AbleTo's larger clients to align AbleTo and clients' strategies and goals
- Identify and prioritize mutually beneficial opportunities to increase account revenue in the Government channel. Opportunities include: expanding current programs to reach new populations - e.g.,a Medicare Advantage, Medicaid; increasing engagement with and enrollment of currently targeted populations; and suggesting and helping to develop new product/pricing configurations, in collaboration with and approved by AbleTo's Finance team
- Construct and deliver on a strategic account-level business plan, with projected revenue and tactics required for success
- Drive account satisfaction and client retention
- Understand, quantify and present AbleTo programs in order to drive new opportunities and increase the level of satisfaction
- Increase AbleTo's awareness and relevance with key account stakeholders by identifying, developing, and deploying mutually beneficial opportunities to raise the account/AbleTo partnership through peer-reviewed studies, press opportunities, industry and client events, training, etc. Increase AbleTo's revenue
- Coordinate the management of the accounts' daily requirements with the Account Manager and Client Services teams: escalations, regular communications, reports, and referral coordination
- Manage and mentor Account team members
AbleTo wants to empower people to get better and stay better. At AbleTo, they're solving the biggest problems in behavioral health: ensuring access to care and upholding impeccable quality.
Company Stage
M&A
Total Funding
$522.6M
Headquarters
New York, New York
Founded
2008
6 month growth
↓ -5%1 year growth
↓ -8%2 year growth
↑ 3%Benefits
Progressive parental leave - A most modern benefit so both new mothers and fathers can bond as a family.
Fully-funded HRA - You and your family’s health are important to us, so we fund a generous HRA that fully covers most deductibles.
Creative lifestyle benefits - Enjoy discounts on entertainment and travel, as well as complimentary fitness classes and spa treatments for you and your family.
Generous time off - We encourage individual holiday traditions and work-life balance, so in addition to corporate holidays and paid time off (PTO), we offer two floating holidays and three mental health days.
Telecommuting and flexible working arrangements - Whether full-time, part-time, or once in a while, we trust you to work from the comfort of your own home. Or on your patio. That works for us too.
Immediate 401(k) matching - We won’t wait a year or two to invest in your future— participate in 100% vesting from day 1.