Full-Time

Product Manager

Payments Platform

Posted on 2/4/2025

Uber

Uber

10,001+ employees

Global platform for ride-hailing and logistics

Automotive & Transportation
Consumer Software

Compensation Overview

$161k - $179kAnnually

+ Bonus Program + Equity Award

Mid, Senior

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA + 1 more

More locations: Sunnyvale, CA, USA

Employees are expected to spend at least half of their work time in their assigned office.

Category
Product Management
Product Operations
Product
Required Skills
Data Science
Product Management
Data Analysis

You match the following Uber's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Must have 3+ years of experience as a product manager at a tech company driving delivery of support platform-oriented products.
  • Must have an undergraduate degree in computer science or similar.
  • Experience driving improvements in customer support metrics through tooling.
  • Deep domain knowledge of payments, particularly on the technology and platforms aspects.
Responsibilities
  • Help users recover from the unexpected and empower internal teams by building products that ensure fast and effective resolution of payment issues.
  • Craft and own Resolution Center / Unified Tools product strategy and roadmap for payments teams, Uber’s lines of businesses, and support teams.
  • Build strong connections with your internal customers to understand their needs to inform the roadmap. Capture these opportunities in user stories, business flow diagrams, and product requirements. Work cross-functionally to jointly develop innovative approaches for end-to-end resolution.
  • Drive execution working closely with operations, data science, analytics, engineering, to ensure a robust operational tools framework.
Desired Qualifications
  • Familiarity with multi-sided marketplace businesses
  • Solid business sense - you can see how impacting one lever in a complex system affects many others.
  • Demonstrated passion for operations platforms and customer-centricity.
  • Technical proficiency: understanding of data modeling, data infrastructure, workflows between internal systems.
  • Experience working with enterprise products, internal operations, and vendors.
  • Organized and structured approach to managing project ambiguity, complexity, and interdependencies across systems/teams.

Uber connects people and goods through its global platform, offering services in ride-hailing and logistics. Users can request rides or deliveries via the app, which matches them with drivers or delivery personnel. The company operates on a commission-based model, taking a percentage from each transaction, which includes ride fares and delivery fees. What sets Uber apart from its competitors is its wide range of services, including freight and essential goods transportation, alongside traditional ride-hailing. Uber aims to enhance safety with measures like driver background checks and real-time verification, while continuously expanding its offerings to meet diverse customer needs.

Company Stage

IPO

Total Funding

$15.4B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Uber's Uber One membership program saw a 70% year-over-year increase in membership.
  • Serve Robotics, backed by Uber, is expanding its fleet of delivery robots.
  • Uber's partnership with Nvidia advances AI-powered self-driving technology.

What critics are saying

  • Uber faces increased competition in Spain's VTC market after acquiring a stake in Auro.
  • Uber's racketeering lawsuit could impact its reputation and financial standing.
  • Rising insurance costs may lead to higher operational costs for Uber.

What makes Uber unique

  • Uber's global platform connects users with drivers for diverse transportation needs.
  • Uber's commitment to safety includes driver background checks and real-time verification.
  • Uber continuously expands services, from ride-hailing to freight deliveries.

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Benefits

Remote Work Options

401(k) Company Match

Performance Bonus