Director of Business Management

We are searching for a Director of Business Management – Industry and Partner Sales (IPS) Strategy & Operations. Reporting to the Senior Director of IPS Strategy and Operations (S&O), you will have the unique opportunity to function as the over-arching IPS Business Management Director, work in close partnership with the IPS Chief of Staff, IPS business management community, IPS Executive Office, and lead/manage a highly diverse range of strategic business operational workloads including:  

• IPS organization business rhythms (RoB) 
• IPS organizational blueprint/headcount management 
• IPS OPEX/budget management procedures/processes 
• IPS business tools and infrastructure supporting organizational structure, content sharing and collaboration  
• IPS core operational procedures/processes 
• IPS business management community development/enrichment 
• IPS internal org health measures/key performance indicators (KPIs) 
• IPS strategic projects/initiatives as prioritized  

In this role, you will need to be self-directed, comfortable with ambiguity, and skilled at communications in an agile environment while driving high quality results. You will develop relationships across all levels of the organization, and leverage knowledge of IPS’ culture, goals, and business approach to enable organizational clarity, effectiveness and impact across our teams. 

If you enjoy innovating, high-paced execution and contributing to bigger-picture thinking and strategic execution, this role is for you! 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Required/minimum qualifications

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
  • OR equivalent experience.
• 6+ years of strategic program and/or project management experience in a technology organization, working across global stakeholders, multiple functions, and complex interdependencies, or related experience.

Additional or preferred qualifications

• Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
  • OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 15+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
  • OR equivalent experience.
• Analytical and problem-solving skills with solid finance/business acumen. 
• Proven ability to accurately assess and synthesize qualitative and quantitative information (e.g., ROI, Key Performance Indicators, business performance-to-value drivers, core data analytics, etc.), draw conclusions, present solutions to management and drive overall execution across a complex program.
• Adept at traversing business, people, and P&L (profit and loss accounts) priorities with proven success in leading and executing across multiple, concurrent workstreams/initiatives. 
• Successful track record in building partnerships and influencing stakeholder groups, as well as experience in internal advocacy in a large, dynamic and highly matrixed environment. 
• Excellent communication skills including interpersonal skills, verbal/written/presentation skills, with attention to detail and proven ability to influence outcomes. 
• Excellent organizational skills.

Business Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 15, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#IPS

Business Operations

• Drives the definition, design, landing and ongoing management of the IPS organizational rhythm of business (ROB). Works with leaders and key business partners to drive key outcomes. Provides direction for identifying and determining objectives to execute which are in alignment with the goals of the organization. Drives business review cadence. Ensures adherence to privacy and compliance. 

• Executes business plans to ensure continuation of business operations at all times, including in adverse conditions, in accordance with corporate governance. Ensures checks and balances are in place for the team to ensure Microsoft's best interest with regard to strategic partnerships necessary for continuity of business. Strategizes and develops business continuity plans with Microsoft corporate Compliance, Crisis Management and Business Continuity teams. 

• Collaborates with internal stakeholders and Microsoft teams to oversee the creation and implementation of execution plans. Sets best practices for strategy leveraging consolidated information, advocating for business cases, and presents cases to leader and business partners. Leads and oversees processes to ensure alignment across groups. Establishes key performance indicators (KPIs) in alignment with strategy to help streamline business strategy. Works with the organization to establish and report against targets, and adjusts targets if necessary. 

• Leverages knowledge of organizational strategy and builds key deliverables for the upcoming year(s) to support the IPS Chief of Staff (CoS) on organization  budget and blueprint management. Works in partnership with Finance and key internal business partners to ensure operational excellence across all phases of planning and execution. Identifies actions that can be taken to course-correct and drive performance improvement; anticipates business challenges based on forecasts.  

Maximizing/ Extending the Leader

• Leverages relationships to influence and advise on strategic decisions, content, and/or expertise. Manages and builds relationships with key leaders/business partners. May interact with a broader array of high-level partners. Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan. 

• Leverages knowledge of organizational business goals to ensure business activities are aligned with the most strategic business objectives. Supports the IPS CoS in one or more key business management areas (e.g., setting key goals, priorities, and definitions; team culture and health; communications; budget/finance; industry/specific business knowledge). Synthesizes information into insights that inform business decisions, leveraging expertise to drive influence as appropriate. Leverages people management/influence expertise to support on people management-related topics as needed.   

Organizational Health

• Monitors team/organization health and supports the IPS CoS with responding to team culture issues, as well as leading culture initiatives, onboarding, etc. while partnering with Human Resources to do so. Tracks the use of role-based compliance trainings and new trainings; drives the training completion rates. Plans and executes on trainings (as prioritized). Ensures a healthy compliance scorecard for the team/organization. Capitalizes on team strengths and identifies development areas.  

Special Projects/Programs and Initiatives

• Drives cross-team projects/programs as needed to meet the changing business environment and manage complex business needs. Engages in project management or may act as a project/program manager to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple functional disciplines and business organizations. 

Specialty Responsibilities

• Optimizes the IPS Chief of Staff’s (CoS) time by preparing/delivering targeted communications, as directed. Develops presentations and messaging related to the team's mission and key projects. May perform executive-level communication with a variety of audiences. Ensures alignment with business priorities. Proactively seeks out relevant content to communicate to the organization. 

• Drives accountability for the team and organization in executing core business activities. Reviews performance, commitments, execution, and leverages stakeholders to achieve results. Serves as a point of contact while understanding the business status and industry trends. Supports the IPS CoS on corporate governance and performance management by providing insight and guidance into prioritizing performance metrics, defining and monitoring forward-looking key performance indicators (KPIs), communicating to leadership on progress, and evangelizing processes from the top levels of the company. Creates clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization.

Other: Embody our culture and values