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People on the Move | Martin Cody appointed Cluster General Manager, Rwanda at Kerzner International. Kerzner International has announced the appointment of Martin Cody as Cluster General Manager, Rwanda, bringing more than two decades of international luxury hospitality leadership to the role. Martin joins Kerzner following an extensive career with Four Seasons Hotels and Resorts, where he most recently served as Regional Vice President & General Manager, Hotel & Residential Operations - Four Seasons Hotel Johannesburg. In this role, he oversaw hotel and residential operations while leading one of the brand's flagship luxury properties in South Africa. Prior to that, he was Senior General Manager of Four Seasons Hotel The Westcliff, Johannesburg, after a period at the Four Seasons Corporate Office EMEA in Dubai, where he worked on strategic projects for an ownership group. Earlier in his career, Martin served as General Manager of Four Seasons Hotel Pudong, Shanghai, overseeing both the luxury hotel and its private residences. Before Shanghai, he spent more than four years at Four Seasons Safari Lodge Serengeti, first as Lodge Manager and later as General Manager, where he led all aspects of resort operations in one of Africa's most renowned safari destinations. His operational leadership also includes senior roles at Four Seasons Resort Maldives at Landaa Giraavaru, progressing from Director of Rooms to Resort Manager, with responsibility for rooms, food and beverage, spa, recreation, engineering, marine experiences, and guest services. Earlier assignments included leadership positions at Four Seasons Resort Langkawi, Four Seasons Resort Lana'i - The Lodge at Koele, and Four Seasons Resort Maldives at Kuda Huraa, where he built extensive expertise in luxury resort operations. Martin began his Four Seasons journey at Four Seasons Hotel London Park Lane, serving in front office operations before advancing to Night Manager, marking the beginning of an 18-year career with the luxury hospitality brand. With extensive experience across Africa, Asia, the Middle East, Europe, and the Indian Ocean, Martin brings a wealth of operational expertise, strategic leadership, and luxury hospitality experience to his new position. His appointment is expected to further strengthen Kerzner International's luxury hospitality presence in Rwanda. Tourism Insights congratulates Martin Cody on his appointment and wishes him continued success in his new role with Kerzner International. People on the Move is an initiative by Tourism Insights, a SECP-registered tourism think tank and hospitality media platform, spotlighting leadership appointments and career milestones across the global hospitality and tourism industry. If you've recently stepped into a new role or achieved a professional milestone, share your story/profile and photograph via direct message on WhatsApp +92 300 0777185, or email [email protected]. Share with the circle.

Recovery hospitality is not a trend. The important question is who monetizes it first. Travel in 2026 is no longer defined by where people go but by who they become while they are there. The data now makes this concrete. Wellness tourism reached $894 billion in 2024, according to the Global Wellness Institute, and it accounts for nearly one in five travel dollars spent worldwide. Within that, the fastest-moving category is the one built directly on guest recovery. Grand View Research values sleep tourism at roughly $92 billion in 2026 and projects it to grow at about 12% annually through 2030, with hotels as the leading accommodation type. This is not a fringe of dedicated retreat-goers. Secondary sleep travelers, meaning ordinary guests on leisure or business trips who simply want to rest better, make up roughly 82% of that market. The recovery-seeking guest is no longer a niche you have to attract. These are the guests already checking into your properties. The demand context is just as clear: about 36% of Americans get insufficient sleep, per the US' National Center for Chronic Disease Prevention, and 43% of wellness travelers say they want to improve their sleep quality while traveling. The market has told hotel owners and operators what they want; the real question now is which operators can build the product to capture it and which ones will leave revenue on the table. Many properties offer personalized welcomes and beautiful rooms, yet today's guests are so dysregulated from travel, stress, and the ping of the next email from their phone pocket; they can't even appreciate the experience being offered. Many properties now have everything except the one thing the guest actually needs on arrival, which is help returning to a mental state where they can receive it. Recovery hospitality closes that gap, and unlike a spa buildout, it does not require a massive capital project to be aligned. The invisible arrival condition. Picture a guest who has just spent twelve hours navigating airports, time zones and digital notifications. When they arrive at your property, their nervous system is on high alert. Cortisol is spiked, circadian rhythm is disrupted, and sensory processing is overwhelmed. This is the dysregulated guest, and given the sleep and stress data above, they represent the majority of your check-ins in 2026. A guest in this state cannot fully appreciate your sommelier or a Michelin-starred dinner. These guests are looking for safety, silence and stabilization first. When a property helps a guest move from stress to receptivity in that opening window, the rest of the experience finally lands, and so does the ancillary spend that comes with it. The market has already moved. The clearest proof that recovery is monetizable is that premium operators are already pricing it. Mandarin Oriental introduced a sleep concierge offering roughly hour-long therapy sessions at a premium price point. Westin has built programming around sleep infusion teas and premium sleep kits. Six Senses, Four Seasons and Rosewood are rolling out specialized sleep retreats and add-on programs aimed at high-spending wellness travelers. These are not amenities folded into the room rate - they are bookable, separately priced products, which is exactly what turns a wellness concept into revenue. The lesson for independent and boutique operators is that you do not need the Four Seasons balance sheet to compete here. The demand is broad-based, the guest is already yours and the differentiators are largely operational rather than capital-intensive. The brands moving first are simply proving the price points hold. Recovery as the new commercial frontier. For decades, wellness was relegated to a basement spa or a gym that few guests used. In 2026, wellness has moved out of the spa and into every touchpoint of the guest journey. Recovery is becoming the new luxury because your guests are tired before they even arrive, and the numbers confirm they are willing to pay to fix it. Recovery hospitality is not a fad that will fade like bleisure or pod hotels. It reflects a durable change in what the high-value traveler expects from a premium stay. These guests are not just looking for the fanciest place to sleep - they are looking for a place to recover their humanity. The properties that understand this are not just selling rooms. They are selling outcomes, the promise that a guest will leave feeling better than when they arrived. Three ways to turn recovery into revenue. To monetize this opportunity, you move beyond the spa-treatment mentality and build bookable products such as: * An Arrival Protocol package charges a premium for a check-in experience built around immediate nervous system stabilization. This can include a magnesium-based welcome tonic, a ten-minute guided sensory grounding in a private lounge and a pre-set room environment with blackout shades already lowered and calming frequencies playing. Offered as a pre-arrival upsell, it captures spend before the guest even walks in. * Deep Sleep suites go beyond a better mattress and sell a room category dedicated to circadian health. These rooms feature evening red-light therapy, weighted blankets and high-quality sleep kits that guests can purchase to take home. With sleep tourism growing at double digits and hotels leading the accommodation segment, this is a bookable room type with a documented market behind it. * Play and Recover programming pairs high-energy activities with structured recovery. If you offer a mountain hike, the package includes a recovery session with compression boots or a guided thermal ritual. Audit-Style opportunities. During Elevate Hospitality Collective's Wellness ROI Audits, Hotels, LLC identify specific gaps where properties fail to capture high-value spend. One of the most common missed opportunities is the afternoon slump. Between 2:00 PM and 4:00 PM, guests feel a dip in energy. Most hotels offer coffee or snack bars. A recovery-focused hotel offers a Vitality Hour built around adaptogenic teas and low-stimulation environments designed to prevent burnout. Hotels, LLC also see a lack of sensory clarity in many boutique properties, including lobbies that are too loud, scents that read as too synthetic and lighting that fights against the natural time of day. Correcting these sensory errors creates an environment where guests feel immediate relief. That relief translates directly into longer stays and higher ancillary spend across your food and beverage and retail outlets. The question of implementation. The most common pushback Hotels, LLC hear from general managers is that they do not have the budget for a multi-million dollar spa. Owners and operators do not need a massive capital expenditure to win in recovery hospitality. Working with your team on understanding your guests' needs can provide emotional clarity that lends itself to commercial improvement. A savvy operator looks at their property and asks where the friction is truly occurring. Is it in the check-in line, or is it in the guest's own body? Solve for the latter and you unlock value that a renovation alone cannot reach. By implementing two or three signature recovery rituals that require minimal staff training but deliver high perceived value - aligned with your hospitality brand or independent niche - you're selling a story that tells guests this is a place to truly rest. Who monetizes it first? The market has already answered the question of whether guests want this. Wellness tourism is approaching a trillion dollars, sleep tourism is compounding at double digits and the recovery-seeking guest already makes up much of your check-ins. The premium brands have proven the price points hold. What remains open is execution, and that is where independent and boutique operators can move faster than anyone. Recovery hospitality is the engine that will drive RevPAR and ADR over the next decade. It turns wellness from a vague concept into a bookable, measurable reason to travel. The longer you wait to build these products, the more of that broad-based, already-present demand you cede to the operators who moved first. Hospitality is an art, but it is also a science. By understanding the biology and psychology of your guest, you can unlock revenue streams that your current model was never designed to capture. Hoteliers have the opportunity to move beyond the bed-for-the-night model and become a sanctuary for the modern world. As owners and operators build their 2027 budget and strategy, the question is no longer whether recovery hospitality is real. The data has settled that. The question is whether your property will be the one that monetizes it first.