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Performs strategic operational and business leadership duties in support of multiple large-scale clinical divisions/departments, with emphasis on program growth, strategic planning, and cross-divisional coordination. Develops comprehensive business management practices, planning mechanisms, control systems, and organizational structures necessary for the strategic management of multiple extensive clinical departments with significant scope and complexity. Leads strategic initiatives to expand clinical services through regional expansion and multi-site management, enhance operational efficiency, and drive program growth across assigned divisions in alignment with Medical Center initiatives. Organizes and analyzes complex information necessary for strategic understanding of multi-divisional clinical operations spanning multiple geographic locations. Manages employees directly and through subordinate supervisors across multiple large clinical areas.
Leads strategic planning initiatives across multiple large clinical divisions to identify growth opportunities, service line expansions, regional expansion opportunities, and operational improvements in alignment with Medical Center strategic initiatives. Develops
and implements comprehensive strategic plans for program development,
service expansion, multi-site management, and market growth across region al
locations. Collaborates with division chiefs and department leadership to
establish strategic priorities and growth targets that support Medical Center-
wide expansion goals. Analyzes market trends, competitive landscape, and
patient demographics across multiple regions to inform strategic decision-
making. Champions innovation initiatives and leads cross-divisional projects to
enhance clinical service delivery and program effectiveness across multiple
sites and geographic areas. Oversees strategic planning for regional network
development and multi-site clinical operations management
Oversees operations across
multiple large-scale clinical divisions with extensive scope to ensure efficient,
effective, and coordinated service delivery across multiple sites and regions.
Manages complex multi-site operations, including coordination between
regional locations and satellite facilities. Ensures completion of various
surveys, reports, and regulatory requirements across all assigned divisions and
geographic locations. Leads quality assurance initiatives for clinical and
hospital programs in conjunction with division chiefs and quality leaders across
multiple sites. Maintains responsibility for purchases, approvals of major
equipment, services, space and materials across multiple divisions and
locations. Serves in a strategic facilitative role in the development phase of any
new or revised activities, including regional expansion projects. Leads
comprehensive evaluation of multi-divisional performance across all sites and
implements improvement strategies for large-scale operations
Develops, monitors, and
optimizes salary, operating, and capital budgets, typically totaling $20-75M,
across multiple large clinical divisions with focus on strategic resource
allocation, regional expansion investment, and multi-site growth initiatives.
Leads financial planning for program expansions, new service line
development, and regional network growth in alignment with Medical Center
strategic priorities. Interacts with faculty regarding strategic utilization of grants,
contracts, clinical and gift/endowment funds across multiple sites. Ensures fiscal control across all divisions and locations, utilizing policies and
recommendations of University Audit. Supervises account and purchasing
functions across multiple areas and sites, including reconciliation, problem
resolution, and strategic analysis of revenue and expense trends. Evaluates
and analyzes multi-divisional budget information for strategic opportunities,
trends, and regional growth potential. Manages fiscal aspects of multiple large
clinical practices across various locations, including strategic fee setting,
comprehensive income and expense analysis, and implementation of faculty
compensation plans. Promotes accurate billing across all divisions and sites
and leads initiatives for revenue optimization and growth through regional
expansion.
Works with division chiefs and other managers to identify, evaluate, and recruit all new staff across multiple large divisions and regional locations with focus on strategic workforce planning for multi-site operations. Responsible for strategic management of extensive multi-divisional staff, directly and indirectly, ensuring alignment with growth objectives and regional expansion goals. Establishes internal policies and procedures that support strategic operations across divisions and multiple sites. Leads strategic human resources initiatives, including succession planning, talent development, and organizational design for large-scale operations. Advises faculty and staff across multiple divisions and locations on all aspects of personnel administration. Prepares strategic salary recommendations and workforce planning analyses for multi-site operations.
Monitors staff and faculty compensation levels across divisions and regions to ensure equity and competitiveness. Leads strategic employee engagement initiatives across all assigned large divisions and geographic locations.
Serves as strategic advisor on administrative and fiscal activities across multiple large divisions, with emphasis on strategic planning, program growth, regional expansion, and complex problem resolution for extensive clinical operations. Represents multiple divisions in strategic interactions within the department, Strong
Memorial Hospital, the Medical Center, and the community, including regional stakeholders and multi-site partnerships. Leads strategic initiatives with external organizations involved in research, education, and patient care across multiple geographic areas. Serves as strategic resource in working with other departments of the University and Medical Center on cross-divisional and regional initiatives. Chairs strategic committees and leads multi-divisional task forces focused on regional expansion and multi-site management as needed.
Other duties as assigned.
At least a Bachelor's degree in a relevant field, such as but not limited to business or health administration required.
Master’s degree, equivalent course work or specialized experience in an appropriate field related to the assignment is desirable.
6 years of relevant experience, including at least 2 at a managerial level, or equivalent combination of education and experience required.
Excellent written and verbal communication skills
Ability to think strategically and operationally at the same time.
Ability to think critically and systemically.
Ability to analyze complex problems and formulate evidence-informed plans, solutions and courses of actions.
Knowledge of process and quality improvement methodologies/tools.
Ability to constructively challenge established ways of doing things and lead change.
Ability to analyze, understand, and utilize operational, clinical, and financial data.
Ability to establish and maintain cooperative working relationships with individuals at all levels of the organization.
Ability to promote and advance diversity, equity, and inclusion.
Ability to engage and influence team members, even in a matrix reporting structure.
Effective mentoring, coaching, and performance management skills.
Ability to work independently and meet deadlines.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.