Full-Time

Nurse Practitioner

Deadline 8/4/27
Complex Care

Complex Care

501-1,000 employees

Member engagement and care management nationwide

Compensation Overview

$2.4k - $10k/mo

Boston, MA, USA

Hybrid

Covers all ZIP codes in Suffolk County, Massachusetts; work includes in-home visits and telehealth.

Category
Medical, Clinical & Veterinary (1)
Required Skills
CPR
Electronic Health Records (EHR)
HIPAA

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Requirements
  • An active, unencumbered license to practice nursing is required.
  • ANCC or AANP board certification as a Nurse Practitioner in Family, Adult, Gerontology, or Emergency Medicine is required.
  • Current CPR certification is required.
  • Compliance before hire with healthcare personnel vaccination and preventive-testing requirements for Hepatitis B, influenza, MMR, Tdap, varicella, and tuberculosis is required.
  • The ability to effectively communicate with elderly and chronically ill patients and their families is required.
  • The ability to practice autonomously in a remote clinical environment is required, including independently conducting patient assessments, formulating evidence-based treatment plans, managing complex chronic conditions, and making sound clinical decisions without direct on-site supervision.
  • Proficiency with computer platforms, electronic health records, secure messaging systems, and cloud-based documentation tools is required.
Responsibilities
  • Complete comprehensive, accurate, and thorough reviews of the assigned member population, including timely completion and submission of required encounter documentation.
  • Document all pertinent and active medical conditions in the medical record in compliance with CMS/DHHS, company policy, and client requirements.
  • Support the physician-patient relationship through timely communication and documentation of assessment findings, recommendations, additional-service needs, emergency-service needs, and follow-up requirements with the primary care provider and health plan.
  • Provide members with general recommendations to improve their knowledge of chronic conditions, including information about recommended testing.
  • Address and close identified disease-specific and preventive gaps in care.
  • Recognize emergent or urgent situations requiring escalation and take appropriate action according to company policies and professional judgment.
  • Perform, document, and communicate results of point-of-care testing.
  • Maintain compliance with company policies, procedures, and mission statement.
  • Adhere to confidentiality and HIPAA requirements for all data handled and services rendered.
  • Remain available for a minimum of 25 appointment slots per month, approximately 37 hours.
  • Fulfill other duties reasonably assigned to support the company’s operational and financial success.
Desired Qualifications
  • Home health experience is a plus.
  • Understanding of Medicare, Medicaid, and health plan benefit structures is beneficial.
  • Bilingual or multilingual ability is a plus.
  • Ability to multitask.
  • Customer service skills.

ComplexCare Solutions provides care management and member engagement services for health insurance plans by conducting in-home or virtual health assessments. The company uses collected patient data to create personalized care plans and coordinates ongoing medical needs to ensure members follow their health goals. Unlike traditional services, it offers modular programs that integrate into existing health plans and operates on a performance-based model where payment is tied to actual health improvements. Its goal is to improve patient well-being while reducing costs for health plans through direct, high-touch member interaction.

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$40M

Headquarters

New York City, New York

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • CCS refreshed its brand on Mar. 19, 2026, signaling active commercial push.
  • RISE National 2026 outreach targets longitudinal care demand and provider connectivity.
  • CCS says it serves commercial, Medicare, and Medicaid partners across 41 states.

What critics are saying

  • CMS audit changes in 2026 raise compliance scrutiny for risk-adjustment vendors like CCS.
  • Inovalon divestiture removed a parent platform, leaving CCS reliant on VSCP execution.
  • Health plans can switch vendors quickly if CCS misses assessment quality or coding accuracy.

What makes Complex Care unique

  • CCS combines in-home and telehealth assessments across 41 states, per 2026 website.
  • VSCP backed CCS after Jan. 13, 2025 carveout from Inovalon, adding PE support.
  • CCS integrates member engagement, encounter facilitation, and point-of-care testing into health-plan workflows.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Paid Vacation

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

4%

2 year growth

4%
Citybiz
Jan 13th, 2025
VSCP Acquires ComplexCare Solutions Carveout

Vesey Street Capital Partners (VSCP) has completed the acquisition of ComplexCare Solutions (CCS) from Inovalon, marking VSCP's fifth corporate carveout. CCS, a provider of health assessments and member engagement services, is now a platform investment for VSCP's Healthcare Fund II. Benton Davis joins as Executive Chairman. The acquisition aims to enhance CCS's services and growth. Legal counsel was provided by McDermott Will & Emery, with RSM assisting in financial due diligence.

PE Hub
Jan 13th, 2025
Vesey Street acquires ComplexCare Solutions

Vesey Street Capital Partners has acquired the health tech firm ComplexCare Solutions.

Chicago Star Media
Jan 13th, 2025
Vesey Street Capital Partners Completes Corporate Carveout of ComplexCare Solutions

NEW YORK, Jan. 13, 2025 /PRNewswire/ - Vesey Street Capital Partners, LLC ("VSCP"), a healthcare services private equity firm, announced that funds managed by VSCP have completed the acquisition of ComplexCare Solutions ("CCS" or the "Company"), a leading independent provider of health assessments and member engagement services to health plans.