SURTASS Multiple Positions

Position Description

Passionate about supporting  the US Navy?  We are too. Serco is an acronym for “Service Company”, and that is what we do.  We provide the best services to our US Navy customers and fellow citizens every day.  Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. 

Are you looking for a challenging and rewarding position that leverages your technical experience with integrated ship systems and high profile problem solving? 

Join the Serco team of highly skilled peers supporting the Surveillance Towed Array Sensor System (SURTASS) on the Tactical Auxiliary General Ocean Surveillance (T-AGOS) class ships as well as SURTASS-E enabled vessels. Multiple CONUS and OCONUS locations. Multiple Positions.

Positions:

• Training Manager
• Quality Assurance Analyst
• Security Analyst
• Administrative Assistant
• Network Specialist
• Reliability Centered Maintenance (RCM) Specialist
• Technical Advisors
• O&M Technician Crewmember
• Communication/Network Specialist
• Electro-Mechanical Specialist

Although operations are based in Norfolk Virginia, SURTASS routinely operates from ports in Glasgow Scotland, Rota Spain, Japan, Pearl Harbor Hawaii, Port Hueneme California, and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima) Please provide your preferred work location in order of preference.

Qualifications

To be successful in these roles, you will have:

• An Active or Current DoD Secret Security Clearance with the ability to be upgraded to a TS/SCI clearance level.
• US citizenship, in possession of a US valid driver’s license, and a valid US passport, and ability to meet and maintain mariner physical fitness standards.
• Passed a pre-employment drug screening.
• Ability to travel and conduct short-term deployments as required.
• Independent self-starter experience in ship systems installations, upgrades, and repair activities. Experienced in supporting Mission Readiness Availabilities/ Mission Readiness Reviews.
• High School/GED, with 3 years’ direct experience in C4I ship systems, electronics, and networks. Bachelor's Degree is desired. Additional years of experience may be substituted in lieu of the degrees.

Additional Desired Experience and Skills for other Positions: 

• For Field Support Team: High School/GED, Navy C School, or Trade School, with 5 years’ direct experience in C4I ship systems, electronics, and networks. Bachelor's Degree is desired. Additional years of experience may be substituted in lieu of the degrees.

• For Training Manager: 3 years' professional experience in curriculum development and a bachelor’s degree is desired. Additional years of experience may be substituted in lieu of the degrees. Proficient in learning management systems (LMS) and training tracking platforms; Training certifications (e.g., Certified Professional in Learning and Performance (CPLP), Association for Talent Development (ATD), or equivalent) are a plus.

• For QA Analyst: Lean Six Sigma certification or equivalent and 3 years' professional experience as a QA Analyst and a bachelor’s degree is desired. Additional years of experience may be substituted in lieu of the degrees.

• For Security Analyst: Associate degree, and CNSSI 4011 Certification, or AQD GA7 and 3 years' of direct COMSEC program experience as a Security Analyst and a bachelor’s degree is desired. Additional years of experience may be substituted in lieu of the degrees.

• For Communication/Network Specialist: 5 years' of experience and knowledge with maintenance and repair of communication systems. Current IAT Level II, Security + or Cisco Security, and CCNA Certification or equivalent and a bachelor’s degree is desired. Additional years of experience may be substituted in lieu of the degrees.

• For Electro-Mechanical Specialist: 3 years' of experience as an Electro-Mechanical Specialist and working knowledge and training must include hydraulic power and HVAC systems, and a bachelor’s degree is desired. Additional years of experience may be substituted in lieu of the degrees.

• For Network Specialist, Security+ or Cisco Security, and CCNA Certification or equivalent is desired: 5 years' of working experience as a Network Specialist and bachelor’s degree is desired. Additional years of experience may be substituted in lieu of the degree. 5 years of working experience in Windows networks and knowledge and experience with maintenance and repair of processing and communication systems including ICP, UNIX, LINUX, Windows, GPS. and GCCS-M. Communications systems include SHF, UHF SATCOM and LOS, HF, IFF, SECURE VOICE and DATA CRYPTOs, CMS, EKMS, KMI, SIPRNET, ADNS/CFCP, SIPR and NIPRNET DoD 8140/8570 IT DoD Level II Certification

Additional Desired Experience and Skills:

• Previous SURTASS underway experience includes experience in maintenance, and providing troubleshooting and repair of communications, navigation, and sonar surveillance systems.
• Knowledge of and experience with multiple types of arrays including active and passive
• Navy operations, troubleshooting, repair, and maintenance experience with secure networks, and sonar, navigation, and communications systems.
• Windows network roles require knowledge and experience with maintenance and repair of processing and communication systems including ICP, UNIX, LINUX, Windows, GPS. and GCCS-M. Communications systems include SHF, UHF SATCOM and LOS, HF, IFF, SECURE VOICE and DATA CRYPTOs, CMS, EKMS, KMI, SIPRNET, ADNS/CFCP, SIPR and NIPRNET.
• DoD 8140/8570 IT DoD Level III Certification
• The ability to travel up to 50% of the time for most positions. 

Benefits:

• https://www.serco.com/na/careers/about-us
• Relocation assistance may be available.

If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses are encouraged to apply!

Some of these position are located in Yokohama, Japan!

Although operations are based in Norfolk Virginia, SURTASS routinely operates from ports in Glasgow Scotland, Rota Spain, Japan, Pearl Harbor Hawaii, Port Hueneme California, and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima) Please provide your preferred work location in order of preference.

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

The contract is scheduled to be awarded later this year, so apply now to meet your future mission and team-mates.

Apply today to discover your place in our world!  

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].