Full-Time
Associate Microsoft 365 Engineer
Posted on 9/11/2026
Merative
1,001-5,000 employees
Healthcare data analytics and decision support
No salary listed
Bengaluru, Karnataka, India
Hybrid
Must work UK business hours; rotational shifts may be required.
 IT Operations (1) |
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- One to four years of experience supporting Microsoft 365 technologies.
- Hands-on experience with Exchange Online, Microsoft Teams, Microsoft 365 Groups, and Entra ID.
- Experience working with ServiceNow and Jira.
- Knowledge of PowerShell scripting and automation.
- Strong troubleshooting, documentation, and communication skills.
- Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, and Microsoft 365 Groups.
- Support Microsoft Copilot Studio and Agent platform onboarding, deployment, environment management, and user access activities.
- Manage and fulfill Microsoft 365-related ServiceNow requests and maintain service catalog documentation.
- Perform governance reviews and audits for functional accounts, resource accounts, shared mailboxes, distribution lists, and Microsoft 365 Groups.
- Track operational work, governance initiatives, and enhancement projects through Jira.
- Assist in implementing Microsoft 365 governance, security, compliance, and access management standards.
- Collaborate with Security, IAM, Microsoft Support, and business stakeholders to resolve issues and improve service delivery.
- Experience with Microsoft Agents 365, Microsoft Copilot Studio, and Exchange administration.
- Exposure to Microsoft 365 governance and compliance programs.
Merative provides data and analytics solutions for the global health industry, serving providers, life sciences companies, health plans, employers, and government agencies. Its product portfolio includes Micromedex for clinical decision support, Zelta for cloud-based clinical trial data management, Merge for enterprise medical imaging, MarketScan for real-world data and benchmarking, and Cúram for government social program management. The company differentiates itself by being a focused healthcare data and analytics firm formed from IBM Watson Health assets and backed by Francisco Partners and other investors, with a broad, enterprise-scale client base. Its goal is to turn complex health data into actionable insights that improve operational performance and healthcare delivery.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Ann Arbor, Michigan
Founded
2022
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Simplify's Take
What believers are saying
- Morgan Health invested $25 million, backing Truven employer analytics expansion.
- Springbuk acquisition strengthens Truven after the 2026 employer data push.
- Cúram Action View and Azure-based Merge VNA expand product depth in 2026.
What critics are saying
- Merative cut 250 U.S. jobs in 2023 and 100 Irish jobs in 2023.
- Epic and integrated health suites compress standalone imaging and drug-data pricing by 2027.
- Dublin layoffs and India transfers weaken institutional knowledge and employee morale.
What makes Merative unique
- Micromedex ranked #1 in Best in KLAS 2026, reinforcing drug-reference authority.
- Merge Hemo led cardiology hemodynamics for the 14th time in 2026.
- Merative combines MarketScan, Cúram, Zelta, and Merge across major healthcare workflows.
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Benefits
Professional Development Budget
Company News
Cúram Action View module for caseworkers now generally available. Merative announced on June 25 that Cúram Action View, a new module designed to help health and human services caseworkers, is now generally available. The company said the tool aims to help agencies address increasing caseloads and rising expectations by improving efficiency in workflows. Cúram Action View consolidates key information such as active benefits, recent notes, household composition, application status, and pending actions into one connected view. Merative said this reduces time spent searching for information and helps ensure decisions are informed and consistent. According to the company, the module allows caseworkers to act without leaving the page - updating details, resolving verification issues, recording notes, or progressing other work directly from the main interface. The company reported productivity gains of up to 80 percent across major workflows with Cúram Action View. The tool is also built to support future AI-enabled casework functions, including assistive knowledge, contextual insights, decision support, and agentic artificial intelligence. Merative stated that Cúram Action View was developed in partnership with more than 35 caseworkers and supervisors across five agencies through sponsor user and early adopter programs. Caseworker feedback shaped the design of the solution. Users described it as a "game changer," saying "seeing the status instead of reading is huge" and "saves tons of time." One participant said, "I would use this on every call, it would be my starting point." The company said Cúram Action View empowers caseworkers to start with context, act confidently, and complete work faster while providing more consistent support for those who depend on them.
Truven has launched the MarketScan Partner Ecosystem, enabling clients to combine its MarketScan Research Databases with curated datasets from collaborators for expanded real-world evidence generation. FinThrive has joined as a partner, providing de-identified hospital chargemaster data alongside existing electronic health records collaborators. The ecosystem allows clients to extend MarketScan's closed-claims foundation with ambulatory and specialty data, inpatient details, laboratory results and patient-level data from non-traditional care settings. MarketScan has informed over 4,500 peer-reviewed publications and sources data from more than 350 large employers, health plans and Medicaid agencies. The partnership enables device manufacturers and researchers to track patient journeys, treatment effectiveness and costs across the care continuum whilst maintaining data quality and analytic integrity.
Merge PACS outlines eight key user requirements for reliable imaging workflows. Apr 26, 2026 Merge announced on Apr. 16 that its Merge PACS platform addresses eight main user requirements to support reliable and efficient imaging workflows in healthcare organizations. The announcement comes as many healthcare providers face challenges related to adopting artificial intelligence, modernizing their technology infrastructure, improving clinical usability, and maintaining data security at scale. Merge PACS is designed to help both clinical and technical teams meet these needs while ensuring consistent delivery of patient care. The company highlighted that Merge PACS is "AI ready," allowing integration with various AI vendors such as Aidoc. The system displays AI results directly in the worklist and viewer, enabling physicians to access findings without navigating multiple systems. For breast imaging, Merge PACS supports structured AI content from several vendors including Volpara, Therapixel, Hologic, and iCAD. The platform emphasizes interoperability by accommodating both standard outputs and vendor-specific differences. Regarding deployment options, Merge PACS supports full cloud-based setups as well as hybrid models so organizations can transition at their own pace while preserving existing investments. Performance remains a focus; each software release undergoes validation against benchmarks to ensure study retrieval speed meets expectations across different environments. Usability enhancements have been implemented based on customer feedback. These include dynamic worklist refreshes and expanded region-of-interest tools aimed at reducing friction during interpretation. Customization features allow departments to tailor workflows for specific subspecialties or service lines through configurable worklists and batch processing capabilities. Data integrity is addressed by supporting centralized image lifecycle management when integrated with solutions like Merge VNA (Vendor Neutral Archive). This approach helps reduce inconsistencies during transitions from standalone systems to enterprise-wide deployments. Additional features are available for mammography and tomosynthesis support within breast imaging workflows. Security remains a foundational element of the platform; regular updates align with evolving standards and protect patient data while ensuring compliance with broader IT strategies. According to the company statement: "Keeping up to date with each new Merge PACS release reduces risk and supports resilience for our customers." The ongoing maintenance allows faster adoption of new clinical capabilities without disruptive overhauls. Merge stated it is committed to customer-driven innovation: "One of our guiding principles is helping organizations standardize where it matters while preserving flexibility where it counts." The company encourages teams planning cloud or hybrid migrations or evaluating AI enablement initiatives to reach out for further information.
Merative announces cloud-native Merge Imaging Suite VNA for enterprise imaging. Apr 2, 2026 Merative announced on Apr. 2 the launch of Merge Imaging Suite VNA v26.0, a fully cloud-native enterprise imaging platform designed to store, manage, and share both DICOM and non-DICOM images across healthcare organizations. The new solution aims to help health systems streamline operations by consolidating patient imaging data from multiple specialties, service lines, locations, and formats into a single source of truth. This approach is intended to reduce administrative complexity and improve clinician access to medical images. According to Merative, Merge Imaging Suite VNA is built on Microsoft Azure and supports both hybrid and cloud-native deployments. The company said this flexibility allows organizations to adapt the platform as their needs evolve during their transition to the cloud. The Software-as-a-Service model enables healthcare providers to shift technology spending from capital expenditures to predictable operational expenses while ensuring scalability during periods of growth. Merge Imaging Suite VNA also features integration with existing electronic health record systems, providing physicians with direct access to current and historical studies within their preferred viewer. Additional enhancements include customizable dashboards for administrators, integrated standards-based artificial intelligence workflows for image triage and analysis, replicated content management for business continuity, intuitive user experience tools, and industrial-grade security protocols validated by third parties. The security measures are backed by Microsoft Azure's global infrastructure in an effort to keep patient data compliant with healthcare regulations while reducing risks associated with data breaches. Looking ahead, Merative said it will continue supporting healthcare providers as they move toward more reliable imaging solutions that can scale according to organizational growth while maintaining high standards of security.
Truven by Merative, a leading portfolio of healthcare analytics and real-world data solutions, has acquired Springbuk, a leading health intelligence platform for employers and their advisors.