Accounts Receivable and Banking Coordinator

Position Summary

Key Responsibilities

Accounts Receivable

• Follow up on outstanding customer accounts and collection items.
• Apply customer payments accurately and on time.
• Resolve deductions, short payments, unapplied cash, and account discrepancies.
• Maintain aging reports and provide collection status updates.
• Work with Sales, Customer Service, and Operations on billing and payment issues.
• Assist with customer account maintenance and month-end AR processes.
• Maintain coverage with AR Insurance providers and monitor and report on delinquent accounts with internal management and insurance providers.
• Liaise with subsidiary controllers and AR personnel on company-related AR and AR insurance matters.

Banking & Cash Management Support

• Consolidate company-wide cash receipt and disbursement information for daily executive reporting.
• Process or verify EFTs, wire transfers, cheque deposits, and customer receipts.
• Perform daily cash application and related reconciliations.
• Complete bank reconciliations and investigate outstanding items.
• Monitor banking activity and escalate unusual transactions or discrepancies.
• Process and reconcile CAD, USD, and other multi-currency transactions.
• Maintain banking support and audit documentation.

Role Scope Clarification

Qualifications

Education & Experience

• Diploma or degree in Accounting, Finance, Business Administration, or equivalent experience.
• 3-5 years of AR, collections, banking administration, or accounting experience.
• Manufacturing, distribution, or high-volume transaction experience preferred.
• Multi-currency transaction experience is an asset.
• Bank reconciliation and cash application experience preferred.

Technical Skills

• Strong Microsoft Excel skills.
• Experience working with ERP systems.
• Microsoft Dynamics 365 experience preferred.
• WYSE, AS400-style, or legacy manufacturing system experience is an asset.
• Ability to work effectively within both modern ERP platforms and legacy business systems.
• Online banking platform experience is an asset.

Core Competencies

• Strong attention to detail
• Organized and deadline-focused
• Good communication and customer service skills
• Problem-solving mindset
• Comfortable with manual review and reconciliation
• Able to work independently while collaborating across departments

First 12 Months Success Measures

• Payments are applied accurately and on time.
• Customer account issues are followed up consistently.
• Bank reconciliations and cash application tasks are completed accurately.
• The employee becomes comfortable working across D365 and WYSE/legacy systems.
• AR aging and collection summaries are maintained clearly.
• Banks are reconciled within the first 3 business days of each month end