Client Operations Internship
Posted on 3/21/2023
Live Nation Entertainment

10,001+ employees

Live entertainment and eCommerce
Remote • Ohio, USA
Experience Level
Desired Skills
Data Analysis
Sales & Account Management
Operations & Logistics
  • Understand the needs of small & large clients, and why they are different or similar
  • Learn how to apply operational skills and tactics towards events and onsales
  • Assist with checking client event submissions and event changes
  • Develop & observe presentation skills
  • Learn operational/metric tracking techniques
  • Understand and assist in the execution of event onsales or reports for clients
  • Understand the necessity of detailed product analytics
  • Develop competencies in planning management
  • Work with our clients and staff to develop strong communication skills
  • Major event support, to include assisting with venue access control
  • Develop planning, organizational and time management skills
  • Increase knowledge of computer skills and technology
  • Develop team-based work competencies such as Accountability, Teamwork & Service Excellence
  • Develop a client centric mentality
  • Exposure to Salesforce CRM platform
  • Exposure to client satisfaction and corporate metrics
  • Understand ethics, compliance, and business conduct pertaining to the industry
  • Understand time management requirements when working with individuals or clients/teams
  • Understand how large companies function and communicate
  • Insight into budgeting in regards to overtime and Travel/Entertainment
  • Learning new Ticketmaster Product and learning from the staff in product adoption and training
  • Monitor key product usage to assist in creation of area best practices
  • Shadow and assist at a client box office to understand the inner operations of a venue