Full-Time

Database Outreach Coordinator

Confirmed live in the last 24 hours

Wellist

Wellist

11-50 employees

Personalized patient support and navigation tools

Consumer Software
Healthcare

Compensation Overview

$21Hourly

Entry, Junior

Nashville, TN, USA

Category
Customer Support
Customer Success & Support
Requirements
  • Strong communication skills, with a clear, professional phone presence.
  • High attention to detail and accuracy in data entry and record-keeping.
  • Previous experience in a customer service, call center, or data verification role is a plus.
  • Ability to work independently and manage time effectively.
  • Proficiency with CRM systems or similar database tools is preferred.
  • Strong data entry skills with attention to detail and accuracy.
  • Proficiency in typing with a minimum speed of 60 WPM.
  • Prior experience in a healthcare setting is a plus.
Responsibilities
  • Make high-volume outbound calls to vendors to verify and update contact information, services offered, geographic coverage, and other relevant details.
  • Confirm vendor credentials and ensure compliance with company quality standards.
  • Accurately document and update all vendor interactions and information in our database.
  • Identify and resolve discrepancies or incomplete data, following up as necessary.
  • Provide feedback on any patterns or issues observed during the verification process to support continuous improvement.

Wellist provides personalized support tools aimed at improving patient experiences and health outcomes in the healthcare sector. Its main product, the Consumer Navigation Program, helps patients, families, and caregivers access tailored resources and support services, including hospital-specific information and community-based assistance. This program is designed to meet the unique needs of different patient populations. Wellist partners with healthcare providers to integrate its navigation tools into their systems, enhancing patient satisfaction and care. Unlike many competitors, Wellist offers an omni-channel approach, allowing patients to receive support through digital platforms, phone support, and in-person assistance. The goal of Wellist is to improve patient care and satisfaction, which in turn helps healthcare providers enhance their brand perception and differentiate themselves in the market.

Company Stage

Late Stage VC

Total Funding

$13.6M

Headquarters

Boston, Massachusetts

Founded

2013

Growth & Insights
Headcount

6 month growth

-7%

1 year growth

20%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for personalized healthcare aligns with Wellist's Consumer Navigation Program.
  • Healthcare providers focus on patient satisfaction, supported by Wellist's comprehensive services.
  • Collaboration with CoPatient enhances service offerings with financial navigation services.

What critics are saying

  • Increased competition from platforms like CarePort Health may impact market share.
  • Reliance on healthcare providers for revenue makes Wellist vulnerable to regulatory changes.
  • Hyperlocal approach may limit scalability beyond the Boston area.

What makes Wellist unique

  • Wellist offers a hyperlocal approach tailored to specific patient populations.
  • The Consumer Navigation Program provides personalized, non-clinical support services.
  • Wellist's omni-channel strategy ensures convenient access to support for patients.

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