Full-Time

Senior Leasing Consultant

CIM Group

CIM Group

1,001-5,000 employees

Community-focused real estate and infrastructure developer

Real Estate

Senior

Alexandria, VA, USA

Required Skills
Communications
Marketing
Customer Service
Requirements
  • Bachelor's Degree or a minimum of 3-5 years leasing experience with multi-family properties
  • Proficient in MS Office Suite, additional property management software (Yardi/One Site) highly desired
  • Ability to provide exceptional customer service
  • High level of professionalism in both manner and dress
  • Ability to work a flexible schedule including evenings and weekends
Responsibilities
  • Greet prospects and qualify by covering all criteria
  • Immediately record all telephone and in-person visits on appropriate reports
  • Files own guest cards and maintain according to established procedures
  • Inspect models and available 'market ready'
  • Demonstrate community and apartment/model and apply product knowledge to clients needs
  • Have prospect complete application and secure deposit
  • Update availability report, process applications for approvals
  • Follow up with applicant regarding status
  • Ensure apartment is ready for resident to move-in on agreed date
  • Immediately follow-up on prospects that did not close and attempt to close sale again
  • Secure new resident’s signature(s) on appropriate paperwork prior to move-in
  • Orient new residents to community
  • Assist in monitoring renewals
  • Monitor advertising effectiveness
  • Gather information about market competition in the area and file
  • Accept rental payments and give immediately to Assistant Community Manager
  • Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis
  • Maintain current resident files
  • Maintain and record daily inspections for the community
  • Distribute all company or community-issued notices
  • Maintain accurate monthly commission records on leases and renewals for bonus purposes
  • Assist management team with other various tasks as required
  • Receive all telephone calls and in-person visits
  • Quickly complete maintenance Service Request and inform the maintenance team
  • Answer questions for residents about community, repairs, rent, rules, etc.
  • Follow up on a timely basis if unable to respond to residents on all matters
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
  • Maintain open communication with Property Manager and Maintenance Supervisor
  • Contribute to cleanliness and curb appeal of the community on continuing basis
  • Assist in planning resident functions
  • Attend functions and participate as host for any functions as directed by the Community Manager
  • Participate in outreach marketing activities on a regular basis to obtain prospective residents
  • Advise residents of referral concessions (if permitted)
  • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
  • Distribute newsletters, pamphlets, flyers, etc.
  • Conduct market surveys and shop competitive communities

CIM Group stands out as a community-focused real estate and infrastructure company, with a dedicated in-house team that leverages their broad expertise to identify and create value in real assets. Their commitment to enhancing communities is demonstrated through their projects that deliver jobs, sustainable infrastructure, and comfortable living spaces. The company's core values of integrity, discipline, and respect, coupled with their disciplined approach, ensure maximum value creation for their partners and stakeholders.

Company Stage

N/A

Total Funding

$47.5M

Headquarters

Los Angeles, California

Founded

1994

Growth & Insights
Headcount

6 month growth

1%

1 year growth

10%

2 year growth

21%