3 to 5 years of experience in physical security, law enforcement, or facilities security operations, preferably in a financial services environment
Bachelor's degree in criminal justice, Security Management, Facilities Management, or related field preferred; equivalent experience considered
Must maintain a driver's license with good driving background to operate a company motor vehicle
Intermediate computer skills
Excellent written and verbal communication skills, including presentation skills for training others on security related topics
Strong knowledge of security systems (CCTV, access control, alarm systems)
Ability to manage multiple projects, prioritize tasks, and respond effectively to emergency situations
Responsibilities
Administer, monitor, and maintain video surveillance and electronic access control systems
Ensure equipment functions properly and coordinate repairs or upgrades as needed
Manage user permissions and access rights in compliance with organizational policies
Develop, implement, and maintain physical security policies, procedures, and standards
Conduct regular site inspections and risk assessments to identify vulnerabilities and recommend corrective actions
Coordinate with Facilities team on physical security infrastructure needs for new or renovated branches
Develop and deliver physical security training for staff, including robbery awareness, workplace violence prevention, and emergency response procedures
Provide guidance and resources to managers and employees on security best practices
Serve as primary point of contact with local, state, and federal law enforcement agencies regarding physical security matters
Assist with investigations related to theft, vandalism, fraud, or other incidents involving physical security
Document and report all incidents in accordance with regulatory and organizational requirements
Partner with Risk Management, IT Security, Fraud, and Facilities teams to ensure alignment of security programs
Maintain compliance with applicable laws, regulations, and industry standards related to physical security
Support internal audits and regulatory examinations related to security controls
Desired Qualifications
Relevant certifications (CPP, PSP, or equivalent) are desirable