Full-Time
Recruiting Operations Specialist
ID.me
1,001-5,000 employees
Digital identity verification for secure access
Compensation Overview
$95k - $110k/yr
Mountain View, CA, USA
In Person
 People & HR (1) |
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- Bachelor’s degree required.
- 0–2+ years of experience, including internships, academic projects, or entry-level exposure in recruiting operations, recruiting coordination, human resources, talent acquisition, sales operations or a related field, or equivalent practical experience.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and strong standards for documentation, accuracy, and follow-through.
- Strong written and verbal communication skills.
- Experience handling sensitive or confidential information with discretion.
- Ability to work independently within established processes while applying sound judgment.
- Demonstrated AI fluency, including the ability to use AI tools to improve workflow efficiency, quality, and execution.
- Successful completion of an AI skills assessment.
- Drive Interview Operations and Candidate Experience: Manage complex scheduling across panel, onsite, and executive interview loops while delivering a high-quality candidate and stakeholder experience.
- Oversee interview logistics, including itineraries, calendars, interview guides, scorecards, candidate communications, assessments, and pre-employment steps.
- Support candidate travel and related logistics as needed.
- Use AI-supported tools to streamline coordination, improve communication quality, and reduce administrative effort while maintaining a high-trust, human-centered experience.
- Strengthen Recruiting Operations and Process Execution: Support day-to-day Talent Acquisition Operations activities, including workflow coordination, documentation, and follow-through on key initiatives.
- Create and improve templates, process documentation, and operational resources to support consistency, scalability, and execution quality.
- Identify and implement process improvements that reduce manual effort, improve service levels, and enable more efficient ways of working.
- Support TA Operations projects and initiatives, including tool rollouts, process updates, recruiting campaigns, and hiring surges.
- Maintain Process Governance and Data Quality: Own the recruiting SOP library as the source of truth for operating procedures across the hiring lifecycle.
- Keep process documentation current and support adoption of consistent best practices across the recruiting function.
- Maintain ATS data accuracy and stage/status integrity, including required fields, dispositions, and workflow compliance.
- Prepare and review recurring reports related to pipeline hygiene, screening turnaround times, operational performance, and program activity.
- Use AI-enabled tools to support reporting and analysis by surfacing trends, flagging exceptions, and identifying data quality issues, while validating outputs for accuracy.
- Support Recruiting Programs and Onboarding Readiness: Support recruiting initiatives such as early career hiring, university recruiting, veteran hiring, recruiting events, and hiring campaigns.
- Assist with talent marketing and candidate communications related to events and nurture efforts.
- Help coordinate onboarding and orientation logistics to create a smooth transition from offer acceptance through Day 1.
- Support pre-employment immigration processes by track key milestones, required documentation, and case status to support hiring readiness and operational visibility.
- Advance Recruiting Operations Through AI: Use approved AI-enabled tools to improve the speed, accuracy, and scalability of recruiting operations.
- Identify opportunities to apply AI and automation to coordination, documentation, reporting, and communication workflows.
- Apply sound judgment to determine when AI is appropriate and when a human-led approach is required, especially in sensitive situations.
- Protect candidate privacy and confidential information in accordance with company policies and data protection standards.
- Escalate tool issues, workflow gaps, or potential data risks to TA Operations leadership.
- Experience with Greenhouse ATS and Google Workspace, including Calendar, Gmail, Docs, and Sheets.
- Experience supporting recruiting compliance processes, including background checks, drug screening, audit preparation, or employment documentation.
- Experience using AI-enabled tools to improve operational workflows, documentation, communications, or reporting.
- Experience supporting recruiting programs such as events, early career hiring or hiring campaigns.
- Comfort working with senior stakeholders and managing complex scheduling scenarios.
- Familiarity with recruiting metrics such as pipeline health, funnel conversion, cycle time, screening turnaround, and SLA tracking.
- Experience building or maintaining SOPs, playbooks, or operational process documentation.
ID.me runs a digital identity verification platform that lets people prove and share who they are online. It serves groups like military personnel, first responders, students, teachers, nurses, healthcare workers, and government employees, earning revenue by verifying customers for partner companies that offer discounts or services. How it works: users create a verified identity on ID.me, which they can use to access services and offers from partner organizations; companies pay ID.me to confirm their customers’ identities and eligibility. ID.me differentiates itself by connecting a large, mission-critical user base with a broad network of partners, providing a centralized, trusted way to verify identities across sectors and meet security and regulatory requirements.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$727.3M
Headquarters
McLean, Virginia
Founded
2010
Simplify's Take
What believers are saying
- Epic MyChart integration captures healthcare workflows, reducing account takeovers for 85 organizations.
- RefAssured partnership combats AI candidate fraud early, serving Kelly Services and Vaco by February 2026.
- Gary Sun's CMO hire from Coinbase drives 165M user expansion to consumer brands beyond government.
What critics are saying
- Okta Auth0 displaces ID.me in federal contracts with scalable APIs by Q2 2027.
- Login.gov mandates sideline ID.me's paid services across 22 federal agencies by 2028.
- Ping Identity undercuts pricing, capturing 20% of ID.me's 600 consumer brands by May 2027.
What makes ID.me unique
- ID.me pioneered video chat identity verification, NIST IAL2/AAL2 compliant since 2013.
- Digital wallet verifies military, first responders, nurses, students for discounts across 600 brands.
- Only provider with 'No Identity Left Behind' commitment, serving 165M users federally verified.
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Your Connections
People at ID.me who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Parental Leave
Employee Assistance Program
Pet Insurance
Travel Assistance Program
Wellbeing and Childcare Discounts
Referral Bonus
Learning and Development Benefit
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 1%MicroVentures' portfolio company: ID.me's history and milestones. Posted on April 10, 2026 by Bill Clark ID.me is a digital identity and verification platform that helps users to securely prove and share their credentials online. Originally founded as a classifieds website for the military community, ID.me has evolved into a verification software used by 21 federal agencies, 50 state government agencies, and more than 70 healthcare organizations. In this blog, learn more about ID.me's history and milestones, from ID.me's founding story to its growth and achievements. ID.me's history and milestones. Blake Hall, ID.me's CEO and founder, noticed a big problem. He watched a military veteran display their DD214 separation paperwork to a store employee in order to claim a military discount. While efficient to prove military service, the document held significantly more private information than what was needed for that circumstance. Hall wanted to make the military status verification process easier and built out a verification technology for his original company TroopSwap in 2010, a daily deal platform for the military community. He realized that the verification technology had bigger use cases than just military discounts, and rebranded the company to Troop ID, providing broader digital identity verification for military members and veterans. Expanding access. In 2013, however, Troop ID took a large step forward, expanding access to all Americans and rebranding the company to ID.me. After receiving a $1.2 million grant from the National Institute of Standards and Technology to develop and test online identification technology, ID.me pursued various federal standards for authentication and verification in addition to securing contracts and developing out its product line. Impact of COVID-19. When the COVID-19 pandemic hit, the need for secure login and digital identity verification systems became urgent. Unemployment systems were overwhelmed, fraud fell through the cracks, and millions of Americans needed fast and reliable identity verification. ID.me scaled operations to help meet the need and seven states credited ID.me with stopping over $270 billion in unemployment fraud, including $125 billion in California alone. ID.me today. Today, ID.me has grown into a robust provider of digital identity verification solutions that has provided its services to over 156 million users and is used by notable brands and government agencies including Columbia, Lenovo, Blue Apron, the U.S. Department of Veteran Affairs, and the U.S. Department of Health & Human Services. ID.me products. ID.me's main product is the ID.me Digital Wallet, a centralized location for users to manage verified credentials such as military service, healthcare employment, or student status for easy use across various websites and services. Within the Digital Wallet, features include: * Unify Authentication- provides a single, streamlined login experience that combines identity verification, multi-factor authentication, and credential validation * Access Management - allows organizations to define and enforce access policies that govern how and when users authenticate and access resources * Identity Verification - designed to simplify and secure the process of confirming user identities online * Credential Validation - enables organizations to swiftly and securely verify professional and community credentials, such as medical licenses, military service, or student status * Login Security - helps protect user accounts from unauthorized access and fraud using multi-factor authentication ID.me's milestones. Over the years, ID.me has reached numerous milestones in terms of traction, revenue, and awards. Some of its recent milestones are, but not limited to, the following: * Used by 21 federal agencies, 50 state government agencies, and more than 70 healthcare organizations * Helped over 156 million users experience streamlined sign-in and identity verification as of December 2025 * me's revenue grew over 450% from 2020 through 2024 * Reportedly generated revenues of $150 million in 2024 Final thoughts. What started as a platform for military members to verify their military status has now evolved into a popular identification tool for all Americans. Used by government agencies and state governments alike, ID.me continues to uphold verification standards, seek new customers, and develop new products to help keep user identities safe in the digital age.
ID.me has been added to Epic Toolbox as a digital identity verification option for MyChart, providing health systems with a turnkey solution for secure patient account creation and recovery. The integration aims to reduce administrative burden whilst protecting sensitive health information. The company serves over 165 million users, including 88 million verified to federal standards, and is trusted by 22 federal agencies and more than 85 healthcare organisations. ID.me's verification system allows patients to verify their identity once and reuse the credential across participating organisations, reducing repeated identity proofing steps. The integration addresses growing security concerns around patient access, including account takeover and credential stuffing attacks, whilst helping reduce operational costs from password resets and manual identity checks. Health systems can configure ID.me for both identity verification and sign-in within MyChart workflows.
TenFore Golf launches new website reflecting its commitment to innovation and modern golf technology. March 18, 2026 Dallas, TX - TenFore Golf today announced the launch of its newly redesigned websiteTenFore.Golf, created to better showcase the company's rapidly growing golf management platform, its partnerships with leading golf operators, and its expanding network of integrated technology partners. The new site reflects TenFore's continued focus on innovation and delivering modern technology to the golf industry. Built with advanced development workflows and modern design standards, the site provides a faster, more intuitive experience for golf operators, municipalities, and industry partners exploring TenFore's integrated platform. "As a technology company, we believe in using the most advanced tools available to build and deliver software," said Jonathan Wride, CEO of TenFore Golf. "Our new website reflects the same philosophy behind our platform, combining modern technology with thoughtful design to create a better experience for operators, partners, and the golfers they serve." The redesigned website highlights TenFore's growing presence across the industry and its partnerships with premier golf facilities, including municipal systems, destination resorts, and private clubs. The platform powers core operations, including tee sheets, reservations, point-of-sale, payments, and operational management tools. The site also highlights TenFore's integrated software ecosystem, which enables operators to connect with best-in-class partners across the golf technology landscape while maintaining a unified operational platform. Visitors can explore how TenFore helps golf facilities improve operational efficiency, increase revenue, and deliver a seamless booking experience for golfers. The new website also serves as a foundation for future product announcements and technology updates as TenFore continues to expand its platform and develop new tools for golf operators. TenFore Golf provides an integrated golf management platform that powers operations for public, private, and resort golf facilities across the United States. Visitors can explore the new site at www.tenfore.golf. About TenFore Golf: TenFore Golf is a 100% proprietary, all-in-one golf management software platform providing tee sheet software, golf, activities, retail, and F&B point of sale, integrated payments, online booking engine, and fully branded proprietary mobile apps for single and multi-course owners. TenFore seamlessly integrates with major enterprise and consumer platforms, including Google Reserve, Oracle Opera, ID.me, and Fiserv. Learn more at www.tenfore.golf. Media Contact: Ashley Melotakis TenFore Golf, Inc. Email: [email protected] Phone: 833-367-3968 www.tenfore.golf
RefAssured, an automated reference checking provider for the staffing industry, has partnered with ID.me to launch an advanced fraud prevention solution. The integration embeds identity verification within staffing workflows, allowing agencies to authenticate candidates before they enter client talent pools. The solution addresses rising AI-powered candidate fraud, including deepfakes and coordinated attacks from organised fraud rings. By integrating with major staffing applicant tracking systems, identity verification occurs early in the placement lifecycle rather than as a final check, reducing costs and protecting agency reputations. Founded in 2023, RefAssured has generated over 1.5 million reference reports and serves enterprise clients including Kelly Services and Vaco/HighSpring. ID.me's digital identity wallet serves over 160 million users. The fraud prevention solution is available immediately to staffing agencies.
RefAssured partners with ID.me to combat candidate fraud and advance trust in staffing. New solution, available immediately, addresses two critical areas for fraud prevention - identity verification and performance validation - and does it at scale, top of funnel San Francisco, California - February 25, 2026 - RefAssured, a provider of automated reference checking solutions and post-hire performance insight for the staffing industry, today announced the release of a new advanced fraud prevention solution developed in partnership with ID.me. The solution allows staffing agencies to operationalize identity verification and authentication as part of a seamless, staffing-centric workflow. Modern hiring has evolved into an AI-powered stalemate between candidates and recruiters. Candidates increasingly use generative AI to create and edit resumes, which can result in distortion, misrepresentation of experience, or reliance on genericized language, while recruiters combat the resulting overwhelming volume of applications by using AI-driven screening solutions to assess relevance on the basis of ambiguous qualifiers without the benefit of human intuition. The result is all noise and no signal, with the strongest candidates potentially ignored and irrelevant talent invited in. Meanwhile, the rising use of deepfakes and other AI adjacencies have made it easier than ever for threat actors to penetrate corporations' defense mechanisms. Existing methods for fraud detection and prevention have proven ill-equipped to meet this current moment, particularly with the rise in sophisticated and coordinated attacks from organized fraud rings operating globally. Status quo methods rely on antiquated checks that occur at the end of the placement lifecycle, which not only wastes time and increases costs, but also results in fraudulent candidates being submitted by staffing agencies to their clients, eroding trust. RefAssured's integration with staffing workflows embeds fraud prevention when it matters most - before candidates enter client talent pools. Because RefAssured customers run reference checks as early as possible in the placement lifecycle, they can now ensure only legitimate candidates are submitted for consideration. They can then validate that these candidates can perform a job well, and assess to what degree, using authenticated reference intelligence. RefAssured's integration with every major staffing ATS means ID verification happens within existing workflows, not as a separate step that slows placement velocity. This gives staffing firms the ability to quickly guarantee both verified identity and validated past performance before any candidate reaches a client, thereby protecting their reputation and reducing risk. "Our clients trust us to do two main things - take on risk and provide the best possible talent," said Kyle Allen, EVP at Vaco by Highspring and a longtime RefAssured customer. "And as staffing agencies, we owe it to our clients and ourselves to meet that standard. The launch of RefAssured and ID.me's candidate fraud prevention solution is exciting news for the staffing industry. No one wants to deal with fake candidates and threat actors infiltrating their pipelines. No one wants to submit someone who can't do the job or isn't acting in good faith. This is what this industry has been calling for, and I can't imagine a better company to deliver it than RefAssured." "Candidate fraud has reached epidemic levels," said Brian Vesce, CEO of RefAssured, "especially in staffing, where placement volume and speed make the likelihood of navigating this issue all but guaranteed. Up until now, staffing agencies haven't had a great solution to prevent fraud at the beginning stages of the placement lifecycle. Existing solutions are either point-in-time or occur as a last line of defense. By that time, even if you identify fraud before someone is placed on assignment, damage has been done. You've shown the client that the system is broken, you've lost their trust, and you've submitted candidates that misrepresented themselves and aren't up for the task. By combining identity verification and performance validation, we're ensuring the integrity of the hiring process and also making it operationally and logistically a lot simpler." "Staffing agencies face a unique challenge - stopping fraud without slowing down hiring," said Taylor Liggett, Chief Growth Officer at ID.me. "ID.me's digital identity wallet is already deployed at scale, enabling over 160 million existing users to authenticate within seconds. Together with RefAssured, we're establishing a new standard for the staffing industry - one where identity is verified early, friction is minimized, and confidence is built into every placement." Since launching in 2023, RefAssured has amassed more than 1.5 million reference reports representing 30 million structured, immediately actionable, apples-to-apples data points. These include candidate soft skills, hard skills, behavioral attributes, and success factors, all of which can now be validated with outcomes facilitated by post-hire performance evaluations that connect the dots between expectation and reality. The result is a repository of continually refreshed, perpetually relevant, third-party vetted, and authentically validated data that can underpin artificial intelligence solutions and predictive decision-making in hiring. Because RefAssured solutions are purpose-built for staffing agencies, they are designed from the ground up to be interoperable across every staffing-centric front office system and subsequently provide an intelligent data layer that plugs in seamlessly into the systems of record in which staffing agencies and candidates already live. As RefAssured usage proliferates, its applicability to inform the future of hiring agnostically across applicant tracking systems grows in concert. And with advanced identity verification powered by ID.me, RefAssured customers can trust that every candidate in their talent pipeline is indeed who they claim to be. Enterprise staffing agencies including Vaco/Highspring, Kelly Services, Ingenovis Health, LocumTenens.com, Soliant, Fusion Medical Staffing, Triage, and many more, trust RefAssured's Joint Commission-accepted automated reference checking and performance evaluation technology, with a 100% customer satisfaction rate. RefAssured's fraud prevention solution, powered by ID.me, is available to staffing agencies immediately. Visit www.refassured.com/fraud-prevention for more information. About ID.me About ID.meID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly sign in across websites without having to create a new sign-in and verify their identity again. Over 160 million users experience streamlined sign-in and identity verification with ID.me at 22 federal agencies, 50 state government agencies, and more than 500 employers. Over 600 consumer brands use ID.me to verify communities and user segments to honor service and build authentic relationships. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. About RefAssured RefAssured is a provider of automated reference checking solutions and candidate performance insight for the staffing industry. With an extensible platform designed to improve efficiency, speed placements, provide hire quality, and unlock growth opportunities, RefAssured does more than just verify references - it validates decision-making. With a team comprised of successful serial entrepreneurs, staffing executives, and technology innovators, RefAssured is a platform for human potential. Visit https://www.refassured.com to get started. Media Contact Vinda Souza Chief Marketing Officer RefAssured [email protected]