Full-Time
Office Supervisor
Posted on 1/6/2023
Aledade
1,001-5,000 employees
Empowers primary care practices with value-based solutions
Junior, Mid, Senior
Washington, DC, USA
- Bachelor's degree preferred
- Minimum of 3-5 years medical office experience; minimum of 2 years supervisory or team leader experience (5 or more staff) in a healthcare setting preferred
- The person should be multifunctional and have the ability to multi-task
- Must have strong leadership and organizational skills
- Must be dependable in timeliness and attendance
- The person should have strong writing and communication skills
- Must have strong time management and organizational skills
- Must have strong customer service and conflict resolution skills
- Must have strong trouble shooting decision making skills, good judgment
- Must be committed to GFC goals, initiatives, and objectives
- Assist with ongoing updates of office policies and procedures
- Provide leadership and be a resource person for the receptionists, nursing staff and providers in offices
- Prepare the staff work schedule and assignments to ensure adequate staff coverage for the offices based upon patient and physician need
- Act as a mentor to new staff members by orienting each person to the work environment, schedules, routines, protocols, policies, etc
- Assist with evaluation of progress in the orientation process
- Participate in Quality Assurance studies for the office by gathering, analyzing and tracking data
- Initiate, evaluate and report on special projects as requested by the physicians and administration
- Coordinate education opportunities appropriate for clinical and non-clinical staff
- Maintain attendance /compliance records for each staff person for use in the employee evaluation process
- Communicate effectively with the administration and providers regarding issues that need attention
- Provide feedback and follow up on special assignments
- Maintain competency in leadership skills and duties
- Maintain Gerald Family Care (GFC) PC website/Patient portal
- Be capable of working effectively with any of the physicians practicing at GFC
- Provide coverage in the absence of staff members
- Assist/perform probationary and annual employee performance appraisals
- All other duties and responsibilities assigned by administration or providers
Aledade, Inc. stands out as a leading network of independent primary care, offering robust support to practices through its unique model that combines advanced data analytics, user-friendly workflows, and health care policy expertise. The company's commitment to the success of independent practices is demonstrated through its strong payer relationships and integrated care solutions, which enable physicians to thrive financially while focusing on patient health. With over 1,500 practices across 45 states and the District of Columbia, Aledade's shared risk and reward model, managing over 2 million patient lives, showcases its industry leadership and its significant role in the evolving healthcare landscape.
Company Stage
Series F
Total Funding
$657.6M
Headquarters
Bethesda, Maryland
Founded
2014