Location: Los Angeles

About the team

We are a group of authentic,, and kind people dedicated to super serving anime fans across the world. By offering the best selection of anime and parallel merchandise, a seamless and personalized user experience, and outstanding customer service, we strive to deliver the best anime shopping experience in the business. We continuously endeavor to make meaningful improvements to our tools and processes in order to adapt to this growing business and customer base. We understand the opportunity ahead and effort required to achieve our audacious goals.

About the role

The role of Senior Buyer develops and sets the strategic vision for their category to serve our goals, succeed at meeting financial targets, and improve customer satisfaction. They will foster a balanced, strategic, and data driven learning environment for their team, allowing for constant improvement and growth. The senior buyer owns and oversees a subset of the buying portfolio and works closely with our top vendors. They are expected to work closely with partners (Planning, Product, Creative, Marketing, Operations, Site Merchandising…) to lead strategy execution. They will identify near and long term opportunities and risks and work with the team to develop and implement replacement and growth strategies. Develop seasonal strategies and work with vendor partners, Licensing, and Marketing to implement in season product assortments.

About you

• Bachelor’s Degree or relevant experience
• 8+ years of buying experience in an eCommerce business
• You have experience buying for/within: Books, collectibles and/or figurines
• Are excited to manage a team!
• You prioritize deciphering business outcomes and you utilize data to develop and implement strategic business shifts
• You’re innately curious and have a business owner mindset, looking wholistically at owned categories & the impact that decisions have on larger ecom business
• Ability to collaboratively work cross functionally and an eagerness to be involved in many aspects of a growing company
• Genuine interest/passion for anime and pop culture!
• You are able to travel 25% of the time for team, market, & vendor meetings

A day in the life of our Senior Buyer, Hard Goods

• Drive high level strategic vision for their business through market analysis, identifying customer and financial opportunities, and navigation of organizational roadblocks
• Anticipate the challenge of managing a multi-category high growth business, each with different objectives, success metrics and expected key deliverables
• Cultivate successful collaboration with internal and external partners that support near and long term goals
• Identify and lead onboarding of new strategic partners/brands and exit vendors who are no longer aligned with departmental strategies
• Routinely analyze our performance and present strategic next steps to the leadership team
• Lead a direct team and provide mentorship to team members, prioritizing coaching, and clear/useful feedback
• Hold team accountable to delivering product excellence, with a consistent price/value relationship and customer first attitude
• Participate in cross-functional task forces to support key strategic priorities as needed/available
• Support eCommerce leadership team with projects and deliverables
• Attend market meetings, trade shows or other vendor engagements as required
• Manage achievements and deadlines for multiple simultaneous projects, while keeping main partners up to date with progress and decisions
• Lead a dedicated team of eCommerce professionals providing mentorship, direction and guidance
• Maintain positive open lines of communication with cross-functional partners to inform and build partnerships

Leadership Expectations:

• Operate with excellent conduct, integrity, set the example for leaders and associates
• Develop strong cross functional partnerships; drive business results and inspire a culture of transparency, collaboration, and accountability
• Be a Crunchyroll advocate in the industry and marketplace
• As a manager, serve as a leader of company culture, norms, and conduct
• Balance a management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid