Vehicle Operations Specialist
Posted on 3/20/2023

10,001+ employees

Electric vehicles manufacturer
Automotive & Transportation
Company Overview
Rivian is on a mission to keep the world adventurous forever. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible.
Gaithersburg, MD, USA
Experience Level
Desired Skills
Operations & Logistics
  • 2+ years' of experience with operations, logistics, or lot management; previous EV or detailing experience valued
  • Must be at least 21 years of age
  • High School Diploma or GED required
  • Ability to work a flexible schedule to support customers on nights, weekends and/or holidays
  • Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms
  • Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from)
  • No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring
  • Ability to obtain and maintain local sales licenses if applicable in your state/province
  • Adaptable to a fast-paced and constantly changing environment
  • Ability to multitask and prioritize tasks based on level of importance and urgency
  • Ability to work autonomously and consistently with limited direction
  • Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions
  • Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs)
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Strong understanding of written and spoken English
  • Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
  • Receive, inspect and process incoming inventory, including completing paperwork
  • Ensure product quality standards through washing vehicles, detailing, and paint correction activities
  • Maintain charge for delivery ready vehicles
  • Conduct quality control process for delivery ready vehicles and manage the communication of defects to service department
  • Responsible for organizing and maintaining secure key management for vehicle inventory
  • Maintain inventory lot and ensure that there are safe and usable drive lanes in the lot at all times
  • Shuttling vehicles to/from secondary locations including customer and fleet vehicles
  • Maintain adequate inventory of essential supplies
  • Prepare, inspect, and stage customer trade ins for remarketing to be transported to the auction via carrier
  • Conduct various weekly, monthly, quarterly audit process
  • Work cross-functionally with proper communication and collaboratively with other teams onsite and remote
  • Participates in workshops that improve quality and efficiencywith guidance from leads/managers
  • Proficiency with computers and software including Microsoft Office, and internal business platforms
  • Complete additional work and tasks as requested by the leadership team