RESPONSIBILITIES

• Hire and develop Sales Engineers to help them reach their full potential
• Lead a sales engineering team, leveraging your learning from past experiences to build it right the first time
• Build a team of Gong experts who thoroughly understand Gong in order to explain the technology to all types of users
• Play an active role in training your team members on new features, processes and collateral
• Be a steward of our company culture and enforce the team is living our Operating Principles
• Improve existing processes and help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
• Work alongside Sales and Customer Success leaders to manage the business and execute on strategic initiatives
• Build strong relationships and collaborate closely with Product Marketing, Product Management and Engineering and exercise sound judgement to achieve business objectives.

QUALIFICATIONS

• 7-10 years of relevant sales engineering experience, including 2+ years of experience building and managing high performing sales engineering teams
• Demonstrated ability to lead a customer-facing team - strong people management, mentoring, coaching and development experience
• Experience building a successful team from the ground up; you’re not afraid to roll up your sleeves and do it again!
• You have built trust amongst your team members and cross-functional staekholders
• High level of business acumen and understanding of how revenue leaders think
• Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
• Experience with application data flows, AI/ML concepts, analytics, APIs, JSON and webhooks
• Knowledge of security and privacy pertaining to SaaS systems
• Strong interpersonal, communication, and teamwork skills
• You possess a passion for technology and problem solving and are able to make the complex sound simple!

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthier lifestyle.
• Mental Health Benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.