Underwriting Assistant

What you will be doing:

• Process new business quotes, risk selections, and change requests within authority. 
• Follow up with agents to resolve outstanding requirements. 
• Assist with agency and customer communications via incoming and outgoing phones calls, emails and other approved methods of communication. 
• Monitor and manage email communication from agents and customers. 
• Ensure accurate and timely data entry of policy files. 
• Identify and escalate complex issues to leadership. 
• Maintain records according to company standards, ensuring that procedures are properly followed, and that information is accurately documented. 
• Ensure that QA metrics are met regarding client satisfaction and call management. 
• Perform other duties, as assigned.

What you already have:

Education, Experience, and Licensing:

• High School diploma required.
• 1+ years' experience in commercial agency or underwriting department required.

Qualifications/Skills and Competencies:

• Strong organizational and time-management skills.
• Proven ability to be adaptable and flexible. Adjusting to new requirements or unforeseen issues.
• Strong written and verbal communication skills with the ability to professionally interact with team members in other departments.
• Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
• Desire to live Slide’s Core Values.