Full-Time

Customer Business Partner

Renewals

Posted on 10/17/2024

Armis Security

Armis Security

501-1,000 employees

Cybersecurity for unmanaged and IoT devices

Cybersecurity

Compensation Overview

$63k - $85kAnnually

+ Bonuses + Commissions + Stocks

Mid

Remote in USA

US based remote role - EST hours.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 4-6 years experience in a Sales, Customer Success, or Renewals Management role
  • Intellectually curious self-starter with a knack for problem-solving
  • Experience with negotiation and discussing pricing terms
  • Experience in a customer-facing role
  • Has managed a book of business or prospect target list effectively
  • Comfortable with a high volume of accounts and live engagements with prospects/customers
  • Familiarity with contracts, terms of service, and legal issues
  • Clear and effective communicator, adept at both written and verbal communication with customers and internal stakeholders
  • Phenomenal organizational skills and attention to detail
  • Experience with Salesforce (particularly working with the ‘opportunity’ object)
  • Gainsight experience preferred
  • Experience with Forecasting tools is ideal (e.g. Domo)
  • Ability to work effectively with many different personalities and cultures.
Responsibilities
  • Oversee all assigned contract renewals to ensure timely and accurate execution
  • Enlist the efforts of Customer Success Managers and senior management when necessary to accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction
  • Own contract processes to close - including renewal CTA management, quote creation, maintaining Salesforce opportunity records, sending of order forms, forecasting renewals outcomes, and tracking progress of signature to close.
  • Work with CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
  • Partner with CS Ops and Sales Ops to communicate challenges in our current renewal process and advocate for improvements to increase our operational efficiency
  • Establish and maintain effective, cooperative working relationships with customers, both via phone and email. This includes objection-handling and problem-solving when customers request discounts, indicate they don’t want to renew, alert us that they’re evaluating competing solutions, etc.

Armis focuses on cybersecurity for unmanaged and Internet of Things (IoT) devices. Its agentless security platform allows for quick deployment without needing software installed on devices, making it suitable for various networks and locations. The platform provides real-time asset inventory, risk management, and detection and response capabilities, helping organizations identify connected devices, assess risks, and respond to security threats. Armis primarily targets enterprises in industries like healthcare, manufacturing, finance, and retail, which often have numerous unmanaged and IoT devices. The company operates on a subscription model, generating revenue from platform access and partnerships that support business growth.

Company Stage

N/A

Total Funding

$522.4M

Headquarters

San Francisco, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

6%

1 year growth

13%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Winning multiple awards, including 'Hot Cybersecurity Company' and 'Best Product' for Attack Surface Management, enhances Armis' reputation and marketability.
  • The company's focus on real-time asset inventory and risk management provides critical security insights for enterprises across various industries.
  • Armis' subscription-based model ensures a steady revenue stream, supporting continuous innovation and service improvement.

What critics are saying

  • The cybersecurity market is highly competitive, with numerous players offering similar solutions, which could impact Armis' market share.
  • Reliance on a subscription-based model may pose financial risks if customer acquisition or retention rates decline.

What makes Armis Security unique

  • Armis offers an agentless security platform, making it easier and faster to deploy compared to competitors requiring software agents.
  • The company specializes in protecting unmanaged and IoT devices, a niche but rapidly growing market segment.
  • Armis has received multiple prestigious awards, including six Global InfoSec Awards at RSAC 2024, highlighting its industry leadership.

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