Social Media Manager

We are looking for a superstar Social Media Manager to support a world-renowned retailer of fashion and homewares with their social media and commerce strategies to create a best-in-class social commerce experience. You will also have the opportunity to demonstrate your understanding and knowledge about social media best practices, and look for inspiring, innovative and creative ways for consumers to connect and make purchases via social platforms.

What you’ll be doing:

For the Client:

• Execute Day-to-Day: Execute day-to-day Meta Commerce initiatives across market as well as any additional social media and commerce activities across these channels.

• Social Strategy: Support Senior Social Strategist to expand current social strategy outside of Meta Commerce – working across teams within the client to grow Social and Social Commerce. 

• Execute and Optimise: Execute on social commerce growth opportunities as defined by the Senior Social Commerce Strategist.

• Structure & Cadence: Chair of Monthly Inter-agency Content Strategy calls to discuss next month’s Social ideas 

• Organisation: Support with the management of the Content Calendar for Social / Social Commerce – to help with the WoW process

• Reporting, Insight and Analytics: Create weekly and monthly insight reports on Social Commerce activity across all live platforms and distribute as required.

Additional Asks (when required):

• Supporting Head of Social and the wider team with Social Strategy engagements for clients, working closely with key client stakeholders to discover, define, deliver and drive social engagements to help accelerate their business and improve ROI

• Support wider team by contributing to key RFPs, client proposals and pitches.

• Work closely with the Head of Social to ensure a holistic approach to all planning and activity, supporting with outputs where necessary.

What we want from you:

• Good understanding of working with social media, social platforms and social strategy.

• Experience of working with global brands from a digital perspective, ideally within an agency environment. 

• Good organisational and time management skills to be able to support with the execution of multiple simultaneous project deadlines.

• Confident and persuasive, with good presentation and negotiation skills.

• Strong desire to learn and grow, actively acquiring further knowledge about social media, digital and commerce, and being able to apply this expertise to provide a best in class experience to clients.

If you know some of this, even better:

• Degree qualified in Marketing, Advertising, Digital Marketing, Communications or Business

• Previous experience working in an agency

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution’s culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

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