Full-Time

Account Solutions Consultant

Adobe

Adobe

10,001+ employees

Subscription software for creative, marketing, documents

No salary listed

London, UK

In Person

Category
Customer Experience & Support (2)
,
Required Skills
LLM
Adobe Creative Suite
CRM
Data Analysis

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Requirements
  • A strong understanding of technology and how it can drive digital transformation.
  • A strong understanding of digital marketing and emerging trends such as Agentic AI.
  • The ability to identify critical customer business issues and provide solution approaches.
  • Exceptional presentation and conversational skills, with experience acting as a trusted advisor.
  • Proven ability to partner with senior client stakeholders, including CMO, CIO, and VP-level stakeholders, to uncover strategic business objectives and align technical solutions to those goals.
  • Expertise in leading complex, large sales plays from discovery through to technical win, acting as the technical authority.
  • Experience building and communicating use cases and value propositions.
  • Strong demonstration and value-selling experience.
  • Experience crafting end-to-end user experiences using content, web journeys, personalized experiences, and marketing automation.
  • Experience maintaining an authoritative understanding of digital technologies and marketing trends.
  • Experience understanding competitors, including the strengths and weaknesses of competitor solutions.
  • Experience providing creative and strategic content or input for RFPs, proposals, presentations, and client case studies.
  • Ability to conduct and lead customer workshops.
  • A good understanding of digital technologies, including web, mobile, and CRM.
  • Experience in a technical pre-sales, consulting, specific-industry, or digital-marketing environment.
  • Experience with marketing or advertising technology, including analytics, personalization, web content management, digital asset management, email, DMPs, CDPs, DSPs, and ad servers.
  • Exceptional interpersonal, written, presentation, and communication skills.
  • Ability to self-manage, adapt, multitask, and remain dedicated to customer success in a fast-paced environment.
Responsibilities
  • Act as a trusted advisor to strategic enterprise customers.
  • Understand customer business landscapes and objectives, and demonstrate and articulate the value of Adobe solutions.
  • Advise customers on digital change and help them use Adobe Experience Cloud to strengthen their brands and grow their businesses.
  • Identify value across Adobe Creative Cloud and Document Cloud.
  • Collaborate with and support the Sales organization as a core member of the Pre-Sales team.
  • Work closely with Technical, Consulting, and Customer Success teams.
  • Participate in and lead customer workshops, presentations, and other working sessions as required.

Adobe offers cloud-based tools for creative work, document management, and digital marketing. Its products include Creative Cloud for content creation, Document Cloud for PDFs and workflows, and Experience Cloud for marketing and analytics. It uses a subscription model with individual, team, and enterprise licenses, delivering apps through an integrated platform with AI features. Its goal is to help people and organizations create, manage, and optimize digital content and customer experiences at scale.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Jose, California

Founded

1994

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Simplify's Take

What believers are saying

  • Q2 FY2026 revenue hit $6.62 billion on June 11, with raised guidance.
  • Firefly added public-beta AI Assistant in Premiere, Photoshop, Illustrator, InDesign, and Frame.io on June 18.
  • April 20 partner expansion with AWS, Anthropic, Google, Microsoft, NVIDIA, and OpenAI broadens distribution.

What critics are saying

  • March 13, 2026 DOJ settlement exposed subscription-practice misconduct and invites future enforcement.
  • June 17, 2026 shareholder suits target Adobe’s AI copyright disclosures and training practices.
  • Shantanu Narayen’s planned exit and Dan Durn’s June departure weaken execution during AI platform wars.

What makes Adobe unique

  • Adobe’s Creative Cloud embeds creation, editing, and review across Photoshop, Premiere, and Express.
  • Firefly AI Assistant, launched April 15, 2026, unifies multi-step workflows inside Adobe apps.
  • Adobe CX Enterprise, announced April 20, 2026, ties content, data, and journeys together.

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Benefits

Company Equity

401(k) Company Match

Company News

Noah Business Intelligence
Aug 11th, 2026
Decart raises billions for low-latency AI infrastructure platform valued at $3.9B

Decart, an Israeli startup now operating in Silicon Valley, has raised substantial funding to build low-latency AI infrastructure. The company secured $21 million in seed funding in 2024, followed by a larger round in 2026 from investors including Radical Ventures, NVIDIA, Adobe Ventures, Toyota Ventures, Sequoia Capital and Benchmark. Reports place its valuation between $3.1 billion and $3.9 billion. Founded in late 2023 by Dean Leitersdorf and Moshe Shalev, Decart offers the Decart Optimisation Stack, a chip-agnostic inference platform designed to reduce latency and costs across NVIDIA GPUs, AWS Trainium and Google TPUs. The company has built three products: Lucy for real-time video generation, Oasis for interactive 3D environments, and infrastructure targeting robotics training and autonomous-driving simulation.

Yahoo Finance
Jul 22nd, 2026
Adobe CPO sells $361K in shares for tax withholding, retains $11.48M stake

Gloria Chen, Adobe's Chief People Officer, sold 1,607 shares of common stock valued at approximately $360,868 on 15 July 2026. The transaction was conducted solely to satisfy tax withholding obligations arising from vested restricted stock units. Following the sale, Chen retains 50,434 directly held shares and 31,662 derivative securities, including various tranches of unvested and vested equity awards. Her post-transaction holdings are valued at $11.48 million based on Adobe's closing price of $224.56. Chen also maintains an indirect position of 667 shares through The John Kibarian and Gloria Chen Trust, where she serves as trustee. Adobe operates three primary business divisions—Digital Media, Digital Experience, and Publishing and Advertising—with a market capitalisation of $93.9 billion and trailing twelve-month revenue of $25.2 billion.

FlipIt Money
Jun 11th, 2026
Netomi raises $110M as CEO predicts AI customer experience market to hit $5T by 2030

Netomi CEO Puneet Mehta predicts the customer experience market will reach $5 trillion by 2030, driven by AI adoption. He sees AI and cryptocurrency as complementary technologies, with autonomous agents requiring blockchain-based payment rails for real-time transactions. Mehta's comments follow Netomi's recent $110 million Series C funding round, backed by Accenture Ventures and Adobe Ventures. The CEO believes stablecoin demand will increase as AI systems need efficient payment infrastructure to operate autonomously.

Associated Press
Jun 10th, 2026
Directable launches Adobe Express integration for one-click digital signage publishing

Directable, a digital signage platform, has launched an integration with Adobe Express, allowing businesses to design and publish content directly to their screens without manual file transfers. The integration connects Adobe Express's design tools to Directable's dashboard, enabling one-click publishing to single or multiple screens. The partnership gives users access to Adobe Express's templates, brand kits, fonts, stock imagery and AI tools. Businesses can create menu boards, promotions and announcements whilst maintaining brand consistency across locations. The integration supports static images, animated graphics and video content. Available at no additional cost to all Directable customers, the Adobe Express integration complements the platform's existing Canva integration. Directable plans start at $7.50 per screen monthly, with discounts for non-profits and schools.

Decart
May 18th, 2026
Decart Raises $300M: Tech Leaders Back the Company as Both Customers and Investors | Decart AI

With funding led by Radical Ventures, Decart is building the infrastructure layer for the next generation of low-latency AI systems, through three product lines: DOS, an ultra-optimized inference and training stack that enables agents and reasoning models to run smarter and faster; and the models Lucy, its World Model for Immersive Experiences; and Oasis, its World Model for Physical AI – both powered by DOS. Today, we’re also announcing DOS 2.0, with new versions of Lucy and Oasis launching in the coming weeks.