Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

Avis Budget Group

Avis Budget Group

10,001+ employees

Global car rental and sharing services

Compensation Overview

$14.50/hr

+ Commission

Entry, Junior

No H1B Sponsorship

Newport News, VA, USA

This position requires regular, on-site presence and cannot be performed remotely.

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
Customer Service
Requirements
  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
  • This position requires regular, on-site presence and cannot be performed remotely
Responsibilities
  • Assist customers in different parts of the rental or return process on airport lots
  • Check cars
  • Enter information in a handheld device
  • Process rentals of loyalty customers
  • Assist customers at exit gates
  • Check-in cars at return
  • Provide excellent customer service
Desired Qualifications
  • 6 months retail customer service experience in a fast-paced environment is a bonus!

Avis Budget Group provides transportation solutions through its well-known brands, Avis and Budget, which offer car rental services at over 11,000 locations in around 180 countries. Additionally, it operates Zipcar, the largest car-sharing network globally, with more than one million members. The company directly manages most of its rental offices in North America, Europe, and Australasia, while using licensees in other regions. What sets Avis Budget Group apart from its competitors is its extensive global presence and the combination of traditional car rentals with car-sharing services, catering to a wide range of customer needs. The company's goal is to offer convenient and flexible transportation options to travelers and urban residents alike.

Company Size

10,001+

Company Stage

IPO

Headquarters

Parsippany-Troy Hills, New Jersey

Founded

1946

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for EVs boosts Avis Budget's fleet expansion opportunities.
  • Digital nomadism trends increase demand for long-term car rentals.
  • Sustainability initiatives allow Avis Budget to promote eco-friendly rental options.

What critics are saying

  • Legal scrutiny for potential securities fraud could lead to financial penalties.
  • Leadership changes may impact company performance and investor confidence.
  • A $14.5 million tax liability could strain financial resources.

What makes Avis Budget Group unique

  • Avis Budget Group is expanding its EV fleet in Greece.
  • The company is enhancing digital and contactless services for better customer experience.
  • Avis Budget Group is forming partnerships with ride-sharing companies to diversify services.

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Benefits

Paid Vacation

401(k) Retirement Plan

401(k) Company Match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Commuter Benefits

Employee Discounts

Employee Assistance Program

Company News

Community Impact
Mar 7th, 2025
Avis Budget opens new location in Flower Mound

Avis Budget opened in early February off Justin Road in Flower Mound.

PR Newswire
Mar 4th, 2025
Wolf Haldenstein Adler Freeman & Herz LLP announces that it is investigating Avis Budget Group, Inc. for potential violations of securities laws

The investigation concerns whether Avis Budget Group, Inc. and certain of its officers and/or directors have engaged in securities fraud.

Access News Wire
Feb 25th, 2025
Avis Budget Group, Inc. (CAR) Investors with Losses are Urged to Contact Levi & Korsinsky to Discuss Their Rights

NEW YORK, NY / ACCESS Newswire / February 25, 2025 / Levi & Korsinsky notifies investors that it has commenced an investigation of Avis Budget Group, Inc. ("Avis Budget") (NASDAQ:CAR) concerning possible violations of federal securities laws.

PR Newswire
Feb 18th, 2025
INVESTOR ALERT: Pomerantz Law Firm Investigates Claims On Behalf of Investors of Avis Budget Group, Inc. - CAR

The investigation concerns whether Avis Budget and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices.

TipRanks
Feb 11th, 2025
Avis Budget Announces Leadership Changes Amidst Financial Shift

Avis Budget Group announced a leadership transition with CEO Joseph A. Ferraro moving to a Board Advisor role effective June 30, 2025, and Brian J. Choi, Chief Transformation Officer, stepping in as CEO from July 1, 2025.