Full-Time
Business Intelligence Analyst Lead
Updated on 8/1/2026
Blue Cross Blue Shield of Arizona
1,001-5,000 employees
Health insurance products and services
No salary listed
Phoenix, AZ, USA
Hybrid
Must reside and work within Arizona; hybrid individual contributors are required on-site at least once per week.
 Data & Analytics (1) |
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- One year of experience in computer technology and/or information systems for Level 1.
- Two years of experience in computer technology and/or information systems for Levels 2–4.
- Two years of experience in data management and report analysis, design, or development for Levels 2–4.
- A high-school diploma or GED in a general field of study.
- Intermediate skill in using office equipment, including copiers, fax machines, scanners, and telephones.
- Intermediate PC proficiency.
- Intermediate proficiency in spreadsheet, database, and word-processing software.
- Advanced knowledge of business-intelligence, programming, and data-analysis software.
- Intermediate knowledge of Microsoft applications and suites, Windows Server, and Microsoft SQL databases.
- Strong analytical skills to support independent and effective decisions.
- Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
- Ability to maintain effective working relationships with others.
- Verbal and written communication skills and the ability to interact professionally with executives, managers, and subject-matter experts.
- Systems research and analysis skills, including the ability to write and present business-intelligence documentation.
- Ability to stay current on global threats and vulnerabilities.
- Experience working with and managing third parties.
- Knowledge of business-requirements development and user-acceptance testing.
- Ability to maintain confidentiality and privacy.
- Analytical knowledge necessary to generate reports from available data and make decisions based on reported data.
- Strong understanding of data-governance best practices and data-quality improvement principles.
- Ability to facilitate and resolve customer requests and inquiries for all levels of management within the corporation for Levels 2–4.
- Ability to build synergy with a diverse team for Levels 3–4.
- Track and resolve processing problems while coordinating with all areas.
- Track and resolve programming problems.
- Develop and document business objectives, processing requirements, and specifications.
- Develop and document system and data diagrams and program flows.
- Develop test plans, scripts, and test bases.
- Analyze files and map data from one system to another.
- Draft or modify internal procedures and implement new procedures, including workflows, manuals, and training.
- Use corporate data tools to meet quality and documentation standards.
- Provide backup support to subject-matter experts in business-intelligence project management, business-intelligence production reporting, application architecture, application architecture and support, and training.
- Provide backup support to subject-matter experts in one or more data marts.
- Learn processes and data flows and how they affect surrounding systems and operational areas.
- Map logical data models to physical data models.
- Maintain existing programs, routine changes, and major enhancements.
- Document programs, systems, and manuals.
- Review code for design, standards, content, and functionality.
- Design and code complex programs.
- Manage production cycles, solve abends, and notify stakeholders of problems.
- Maintain production-support documentation according to department standards and industry best practices.
- Program in multiple programming languages, including SQL, Visual Basic .NET, and third-generation or fourth-generation languages.
- Translate business needs into technical solutions using business-intelligence tools, including SQL, extract-transform-load, and online analytical processing.
- Implement and maintain operational and disaster-recovery procedures.
- Manage metadata.
- Conduct capacity planning.
- Write or modify procedures for internal use, user operational areas, and computer operations as applicable.
- Use Open Database Connectivity and Object Linking and Embedding Database methodologies.
- Educate users on data-warehouse capabilities and build consensus on common data definitions.
- Understand business opportunities for information usage.
- Schedule data updates and report generation.
- Develop business-intelligence and executive-information-system applications.
- Convert existing reporting applications to use the data warehouse and data marts.
- Develop periodic reporting systems.
- Develop monitoring systems to verify that data has been updated as expected.
- Monitor data quality.
- Implement data-access tools.
- Develop metadata-management processes and systems.
- Develop programs, time estimates, and project schedules based on prioritization and business requirements.
- Use project-management methodology and manage time effectively.
- Create and deliver presentations.
- Monitor and create priority lists agreed upon by user management.
- Assist users with data requests and end-user support.
- Create basic ad-hoc reports for internal and external use.
- Train data-warehouse users.
- Ensure the department uses internal tools and applications effectively.
- Build, support, and maintain moderately complex processes, programs, and data.
- Participate in or lead small- to medium-scoped projects.
- Create moderately complex ad-hoc reports for internal and external use.
- Research and become proficient in assigned business-intelligence project management, production reporting, application architecture, application architecture and support, training, and data marts.
- Facilitate or create procedures and processes that support advancing technologies or capabilities.
- Evaluate high-level project information and assess project components to forecast required work effort.
- Provide peer-level review and mentoring to Level 1 and Level 2 employees.
- Participate in or lead large or complex technical projects.
- Create complex ad-hoc reports for internal and external use.
- Act as a subject-matter expert in assigned business-intelligence project management, production reporting, application architecture, application architecture and support, training, and data marts.
- Serve as the primary operational contact for internal and external customers when needed or in the manager's absence.
- Ensure service-level agreements between the department and operational or technical areas are met.
- Lead, develop, and mentor staff by providing growth opportunities through delegation, training, and assignment to project teams.
- Inform the manager of issues affecting department performance, including system, resource, and information barriers.
- Provide timely feedback to team members on performance.
- Assist the manager with day-to-day department operations.
- Maintain current knowledge of technology-industry developments.
- Participate in corporate quality and data-governance programs.
- Participate in an on-call rotation.
- Perform other assigned duties.
- Two years of experience in computer technology and/or information systems for Level 1.
- Three to five years of experience in computer technology and/or information systems for Level 2.
- Five years of experience in data management and report analysis, design or development for Levels 3–4.
- Two years of experience working in healthcare-related systems as a business analyst or programmer for Levels 3–4.
- A bachelor's degree in Computer Science, Information Systems, Business, or a related field.
- Advanced skill in using office equipment, including copiers, fax machines, scanners, and telephones.
- Advanced PC proficiency.
- Advanced knowledge of Business Objects.
- Advanced knowledge of Microsoft applications and suites, Windows Server, and Microsoft SQL databases.
- Advanced knowledge of decision support systems.
- Intermediate to advanced expertise using Profisee Maestro and Informatica PowerCenter corporate data tools.
- Advanced systems research and analysis expertise.
- Project management skills.
- Technical ability and problem-solving skills.
- Knowledge of internal departments and operations.
- Technical documentation skills and the ability to translate technical concepts so that they are easily understood by laypeople.
- Experience mentoring junior business intelligence analysts.
- Ability to build lesson plans and deliver lessons to junior team members.
Blue Cross Blue Shield of Arizona provides health insurance products and services to more than 1 million Arizonans, offering plans for individuals, families, and businesses as well as Medicare supplement plans for seniors. It operates as an independent not-for-profit licensee of the Blue Cross Blue Shield Association with a network-based model: members receive care by choosing providers within a negotiated network, while the insurer handles underwriting, benefits administration, claims processing, and care services. The company differentiates itself through its local Arizona footprint, community involvement, and not-for-profit status, plus a broad local presence across Phoenix and other cities. Its goal is to improve the quality of life for Arizonans by delivering affordable health coverage and tools to help people make better health decisions, supported by community volunteering and charitable contributions.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Phoenix, Arizona
Founded
1939
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Simplify's Take
What believers are saying
- Medicare and dual-eligible products expand access to Arizona seniors.
- Employer wellness programs deepen retention across small and large businesses.
- Digital member journeys can lift conversion and reduce service costs.
What critics are saying
- Provider contract disputes with Arizona hospital systems drive abrupt out-of-network churn.
- Arizona concentration exposes earnings to local medical-cost shocks and adverse selection.
- Portal outages and claims-system failures immediately damage trust and raise servicing costs.
What makes Blue Cross Blue Shield of Arizona unique
- Arizona-focused, independent, not-for-profit insurer with local offices.
- Broad product mix spans individual, family, employer, and Medicare plans.
- Member tools include virtual urgent care, nurse hotlines, and online plan guidance.
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