Quality Assurance Analyst

inHance, a division of Harris; is seeking a Quality Assurance Analyst who will bring seasoned quality assurance expertise to enhance the capabilities of our Research & Development team.

With a minimum of three years in the QA field, the ideal candidate will be proficient at planning, executing, and interpreting test plan. Experience in scripting automated tests for both web and desktop applications is crucial, along with a robust understanding of tools like TestComplete, ReadyAPI, and programming languages such as C# and SQL. Looking ahead, we anticipate that you will lead the charge in integrating innovative tools and methodologies to elevate inHANCE's QA practices. If you're ready to take on this challenge and leave your mark on our technological excellence, we invite you to join our journey.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 5%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in EST or CST timezone.

Salary:

65K - 75K

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

What your impact will be:

• Design testing plans and strategies for UI, API, load, performance, integration, and regression testing for our different products - web and client/server
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
• Analyze, recommend, and configure tools to be used for quality assurance
• Writing and maintaining automated test suites for front-end and back-end components using TestComplete and ReadyAPI
• Installing and configuring test environments
• Develop and maintain existing scripts to refresh testing environments
• Collect metrics to measure the quality of our products over time
• Collaborate with the development team and the rest of QA team to improve software quality
• Compile

What we are looking for:

• Thorough understanding of the Software Development Life Cycle and QA
• 3+ years of experience in software development QA
• Experience working with MS SQL
• Ability to communicate technical concepts to non-technical audiences: create release notes, slides/documents to assist sales and marketing
• Experience with test case generation for both manual and automated testing
• Experience building automated test cases using TestComplete and SQL
• Experience with bug-tracking systems such as Jira or DevOps
• Accountability, respect, integrity, and discipline are core values. Able to meet responsibilities without constant supervision
• Ability to work independently but also work well as a team player and constantly communicate with your team to ensure department goals are achieved
• Interest in continuously improving team practices and processes

What would make you stand out:

• Knowledge of Utility CIS.
• Experience with Github repository strategies.
• Ability to lead, delegate and coordinate QA activities to service multiple development teams.
• Ability to read C#/SQL code and assist developers in identifying root cause code sections.
• Experience with Application Lifecycle Management (ALM).
• Experience with build automation and packaging.
• Knowledge of test automation best practices.

What we can offer:

• 3 weeks’ vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!

About inHance:

With over 35 years of experience in the utility industry, we are confident that few understand the market better than inHance. inHance strives to maintain integrity throughout all our business practices. We are able to offer the stability of those trusted companies to our target market at a fraction of the cost.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

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