Associate Sales Engineer
Workforce Management
Posted on 2/2/2024
Inovalon

1,001-5,000 employees

Cloud-based SaaS solutions for improved healthcare outcomes
Company Overview
Inovalon stands out as a leading healthcare technology company, leveraging its data-driven, cloud-based SaaS solutions to improve clinical outcomes and economics. Its Inovalon ONE® Platform, the most widely used cloud platform in U.S. healthcare, combines national-scale connectivity, an unparalleled primary source dataset, and advanced analytics, serving top health plans, pharmaceutical companies, and healthcare provider systems. This broad customer base, coupled with decades of healthcare and technology experience, positions Inovalon as a key player in enhancing patient care and healthcare economics.
Data & Analytics

Company Stage

N/A

Total Funding

N/A

Founded

1997

Headquarters

Bowie, Maryland

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

7%

2 year growth

24%
Locations
Tampa, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Management
Marketing
PowerPoint/Keynote/Slides
CategoriesNew
Sales & Account Management
Requirements
  • Minimum two (2) years’ relevant work experience in healthcare sales, engineering, product, support or as client-side user
  • Experience working with hospitals, Skilled Nursing Facilities (SNF) or Home Health Electronic Medical Records (EMR), Practice Management Software (PMS), Health Information Systems (HIS), or Revenue Cycle Management systems is a plus
  • Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint
  • Bachelor’s degree in a related field or equivalent experience in a sales engineer role
Responsibilities
  • Establish and maintain strong relationships throughout the sales cycle
  • Articulate technology and product positioning to business and technical users
  • Identify technical issues for assigned accounts, assuring customer satisfaction throughout sales process
  • Collaborate with salespeople to scope technical solutions to address customer requirements
  • Assess customers’ met and unmet needs, and recommend solutions that optimize value for both customer and Inovalon
  • Coordinate with internal sales, sales support, and service resources to align solution design with customers’ business requirements
  • Participate in sales calls, guide clients, and advise prospects how to deploy Inovalon products and services in their organizations
  • Assist in troubleshooting integration and implementation issues
  • Collaborate with Marketing on product Webinars, related sales campaigns and tradeshows as needed
  • Collaborate with Product Management and other key stakeholders on product launch, and product releases to insure sales readiness
  • Test product releases in sales demo system prior to release, and alert Sales and Product Management of risks
  • Work with senior sales engineers to document sales messaging including vision prompters, ideal customer profile, buying committee map, cost versus benefit analysis, and other sales tools
  • Assist with coordinating trainings and ensuring staff have completed necessary trainings
  • Partner with sales leadership to observe calls and determine necessary refresher courses, mini workshops, or other training formats
  • Implement and track designated product demo certifications
Desired Qualifications
  • Previous experience as a sales engineer for a SaaS Healthcare Revenue Cycle Management company is a plus
  • Experience in a customer facing role preferred