Assistant Manager

What You’ll Do

• In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.

• Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.

• Consistently exemplify, maintain, and foster the culture and values of World Market.

• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.

• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability. Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.

• Additional duties and responsibilities as assigned by and in the absence of the Store Manager.

Essential Duties and Responsibilities of Assistant Store Manager

• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.

• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.

• Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business; partner with Assistant Managers to ensure proper staffing to support both sales floor coverage and store workload.

• Assist the Store Manager with all timekeeping responsibilities, including scheduling, attendance management, and timekeeping functions.

• Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.

• Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.

• Address and resolve employee issues and/or concerns with the appropriate partnership.

• Support and maintain strong operational execution, inventory management, data integrity, and compliance routines.

• Support and maintain Loss Prevention routines to support profitability initiatives.

• Complete Direct Store Orders and validate proper receiving.

• Manage all supply/fixture ordering and any facilities and maintenance issues.

• Responsible for validating, reconciling, and filing all monthly paperwork.

What You’ll Bring

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.

• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

• Must have the desire and potential to promote into a position of higher responsibility within 12 months.

• Must be willing and able to commute for a promotion within a 30–50-mile radius.

• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.

• Minimum Age 21 years.

• Ability to lift up to 40 lbs.