Network Engineer

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. 

For more information about Citco, please visit www.citco.com 

About the Team & Business Line: 

The Network operations engineers report to the Network Team Lead, and fulfill mainly a day-to-day operations and support role. They maintain close interaction with many other global and local IT operations groups, application support teams, and development staff worldwide. They also work routinely with telecommunications carriers, network gear manufacturers and other providers. This position focuses on network infrastructure support, day to day operations, but also implements small projects such as hardware refreshes and build out of the network for new offices.

Your Role: 

• Worldwide level 1 and level 2 support for the network infrastructure
• Responsible for the maintenance, monitoring and ongoing support of the global Citco network, including WAN and LAN at the datacenters, remote offices worldwide, and external clients. 
• Manage chronic problems to closure
• Show good common sense and decision making criteria
• Troubleshooting within the network scope and outside into other technology areas in assistance of other IT groups
• General network maintenance: software upgrades/patching of network devices (firewalls, routers, switches, SDWAN, etc)
• Abide by established processes, procedures and policies
• Participate in the on-call support rotation
• Flexibility with working shift
• Travel potentially up to several times per year 

About You:

Strong knowledge and experience in the following areas and technologies:

• TCP/IP protocols (TCP, UDP, FTP, GRE, IPsec, etc.)
• OSPF multi-area.
• BGP v4 (iBGP and eBGP).
• Cisco routers, branch office to datacenter grade 
• Cisco Switching (Nexus, Catalyst and Meraki)
• IPsec site-to-site VPNs, and remote access VPNs using Ivanti and Palo Alto Global Protect.
• Firewalling, access lists, protocol inspection.
• LAN switching, Spanning Tree protocol, VLANs, dot1Q trunking, LACP port-channels, vPC, VSS.
• QOS on the LAN and WAN.
• Wide area network circuits and services (MetroE, MPLS, etc.)
• Clear understanding and proven experience on implementing network hardware redundancy.

Other helpful skills:

• Vmware Velocloud SDWAN.
• F5 load balancers (F5 Big IP) or other load-balancer platforms.
• Palo Alto firewalls and their administration using Panorama. 
• Solarwinds experience 
• Dynamic routing interaction with ISPs using BGP.
• Clear understanding of how network monitoring using ICMP and SNMP.
• Operational experience with TACACS+/Radius authentication systems (Cisco ISE).
• Experience with Netflow analysis and using Netflow collectors.
• Basic user level knowledge of Linux operating systems.
• Basic knowledge of cloud computing and cloud networking
• Minimum three years’ experience working in a similar network role 

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. 

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.