Healthcare Liaison

Overview

This position is responsible for the sales and marketing efforts for laboratory services.  This person is responsible for ensuring solid and sustainable relationships with long-term care facilities and primary care physician offices while driving revenue through effective sales practices and processes.

Responsibilities

• Create demand by successfully finding, developing and selling services to new accounts.
• Expand and maintain professional relationships with new and existing customers within designated region.
• Successfully execute sales activities and provide accurate and timely reporting.
• Contact prospective leads and identify up sell opportunities.
• Record all sales activities in CRM timely to keep active sales records.
• Proactively contact sale leads and maintain an accurate sales pipeline.
• Ensure client satisfaction is met and maintained.
• Conduct business in a professional, ethical manner at all times.
• Comfortably present Company services with proper decision (Medical Directors, Director of Nursing and Primary Care Physicians).
• Follow up to ensure prospect clients have received marketing materials you leave behind.
• Answer any questions from prospects in a timely manner.
• Works proactively and troubleshoots solutions to management.
• Travel 75% of the time.
• No direct reports.
• Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Qualifications

• Bachelor of Science in related field preferred.
• 1 year laboratory sales experience preferred.
• Strong knowledge of laboratory services and diagnostics.
• Must have CRM experience.
• Excellent communication, presentation and computer skills.
• Sensitive to deadlines and completed reporting in a timely manner.
• Must be goal oriented, sensitive to deadlines and have a passion to help others.
• Must be self-motivated, able to problem solve, and multi-task.
• Must have own transportation, good driving record and auto insurance.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.