• Understanding of US banking laws and regulation analysis in areas of focus across the consumer lending and privacy space
• A passionate critical thinker looking to build and collaborate 
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office 

Start your adventure with Zip

Our Legal & Compliance team’s goal is to support Zip’s mission of creating a world where people can live fearlessly today by meeting a myriad of ever-changing requirements from a variety of regulatory authorities, banking partners and managing Zip’s risks well within our risk appetite. The L&C team encompasses Financial Crimes & Compliance, Consumer Compliance, Legal, Privacy Testing & Monitoring and Risk Management specialties. We provide legal, regulatory & risk management guidance and support across all business areas at Zip by identifying risk and ensuring compliance with industry standards, relevant laws and regulations, industry best practices and corporate policies. 

As Senior Manager, Compliance & Privacy Officer, you will play an integral part in ensuring that Zip.co adheres to all relevant legal requirements related to Privacy across the business. You will also be responsible for leading the charge in implementing  and maintaining our policies and procedures with all Privacy laws, including GLBA, GDPR and CCPA.

Interesting problems you’ll get to solve

• Help evaluate Zip Co US, Inc.’s services and operations for compliance issues and design and implement a national/international Privacy Program
• Assist the CO to develop, administer, and update in collaboration with the People team Zip Co US, Inc.’s regulatory and privacy training programs and create additional policies and procedures to implement applicable internal policy or the requirements of regulations applicable to Zip Co US, Inc.
• Responsible for ensuring our company adheres to all relevant legal requirements and standards about Privacy laws across our operations 
• Participate in all regulatory audits, including conducting annual internal compliance audits, and other regulatory matters
• Monitor and ensure enforcement of any violations of Zip Co US, Inc.’s regulatory policies
• Develop, implement, and maintain privacy policies and procedures to ensure compliance with relevant privacy laws and regulations, including GLBA, GDPR, CCPA, etc.
• Conduct regular audits and assessments to ensure adherence to privacy policies and legal requirements. Identify and address any gaps or issues.
• Assess and manage privacy risks associated with new projects, technologies, and business processes. Provide guidance on privacy impact assessments (PIAs).
• Develop and deliver privacy training programs for employees to promote awareness and understanding of privacy practices and compliance requirements.
• Respond to privacy breaches and incidents, including investigating and reporting on data breaches, and implementing corrective actions.
• Act as the primary point of contact for privacy-related inquiries from internal stakeholders, clients, and regulatory authorities. Collaborate with legal, IT, and compliance teams to address privacy concerns.
• Maintain accurate and up-to-date records of privacy practices, including privacy impact assessments, breach reports, and compliance documentation. Prepare reports for senior management and regulatory bodies as required.
• Stay informed about changes in privacy laws and regulations. Update policies and practices as needed to ensure ongoing compliance.
• Identify potential areas of Privacy vulnerability and risk and coordinate mitigation strategies with business unit owners
• Consult with product and risk team leaders to identify risks, best practices, and expectations about privacy requirements
• Assist in coordinating with lending lines of business to evaluate proposed business changes, including new or modified products/services, new or modified policies, procedures, processes, or systems to ensure compliance with applicable privacy laws and regulations as directed by the CO 

What you’ll bring to the team 

• 5+ years of demonstrated strong privacy program management experience.
• Bachelor’s degree from a four-year college required, J.D. or other relevant advanced degree preferred, or equivalent combination of education and experience.
• Advanced degree or relevant certifications (e.g., CIPP, CIPM) preferred.
• Proven experience with privacy laws (e.g., GDPR, CCPA), preferred.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to communicate complex privacy issues clearly and effectively to various audiences.
• Experience with privacy impact assessments and incident management.
• Proficiency in data protection and privacy tools and technologies.

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

• Flexible working culture
• Incentive programs
• 20 days of PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Beautiful Midtown office with a casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

The annual base Pay Range for this position is $111,500- $140,00 USD This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the Americas, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together, and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms

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