Full-Time

Customer Support Specialist

Posted on 4/6/2025

Nokia

Nokia

10,001+ employees

Provides mobile, fixed, and cloud network solutions

No salary listed

Entry, Junior

India

Category
Customer Experience & Support
Customer Support
Required Skills
Kubernetes
AWS
Connection
Connection
Connection
logo

Get referrals →

You have ways to get a Nokia referral from your network.

💡

Applications through a referral are 3x more likely to get an interview!

Requirements
  • Troubleshoot, install, upgrade, and manage system performance across Telecom technologies (2G, 3G, 4G, 5G)
  • Work with Kubernetes, RedHat OCP, VMware, AWS, and EKS
  • Handle remote case management
  • Conduct root cause analysis
Responsibilities
  • Engage with teams to resolve complex issues
  • Manage software updates
  • Handle emergencies

Nokia provides technology solutions for mobile, fixed, and cloud networks, catering to communication service providers, enterprises, and consumers. Its products include advanced network infrastructure and software that support the deployment and management of 5G networks, Industry 4.0 applications, and the metaverse. Nokia's offerings help improve productivity and sustainability across various sectors. Unlike many competitors, Nokia also generates revenue through licensing its patents and intellectual property, in addition to selling network equipment and software services. The company's goal is to enhance connectivity and inclusivity while driving innovation in network technology.

Company Size

10,001+

Company Stage

IPO

Headquarters

Espoo, Finland

Founded

1865

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Maersk opens new revenue streams in maritime connectivity.
  • Collaboration with Cybernet strengthens presence in emerging markets with high data demands.
  • Sponsorship of Apex Legends enhances brand visibility among younger demographics.

What critics are saying

  • Competition from Ericsson and Huawei threatens Nokia's private wireless market share.
  • Geopolitical tensions may disrupt Nokia's supply chain and market operations.
  • Open RAN technology adoption could challenge Nokia's traditional network equipment sales.

What makes Nokia unique

  • Nokia's Banshee tactical wireless solutions enhance secure military communications.
  • Aurelis Optical LAN boosts in-building enterprise connectivity, expanding market reach.
  • Quantum-safe network deployment positions Nokia as a leader in cutting-edge security.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Hybrid Work Options

Professional Development Budget

Company News

Caribbean News Global
May 12th, 2025
Nokia delivers advanced tactical private wireless solutions to Marine Corps Tactical Systems Support Activity (MCTSSA)

VIRGINIA, USA - Nokia today announced that it has delivered its Banshee tactical private wireless solutions to the Marine Corps Tactical Systems Support Activity (MCTSSA), reinforcing the US Marine Corps' commitment to provide seamless, secure, and resilient communications for tactical operations.

VoIP Review
May 8th, 2025
Nokia to Equip Maersk Ships with Private Wireless Network

Nokia has signed a major private wireless agreement with global shipping giant Maersk, marking a significant step in maritime connectivity.

Hosting Journalist
May 8th, 2025
Nokia Unveils Aurelis Optical LAN for In-Building Enterprise Connectivity

Nokia unveils Aurelis Optical LAN for in-building enterprise connectivity.

Startup Pakistan
May 7th, 2025
Cybernet and Nokia redefine Pakistan's network landscape with 1.2T-per-lambda backbone

Cybernet has selected Nokia's innovative 1830 Global Express (GX) platform with integrated optical line system capabilities and ICE7 coherent optics.

Fierce Network
May 6th, 2025
Nokia supplies private wireless to Maersk's fleet

Nokia today announced that it has signed a contract with Danish global integrated logistics leader, Maersk, to equip 450 vessels in its fleet with Nokia's industry-leading private wireless network solutions.

INACTIVE