Cloud Support Engineer III
Posted on 1/11/2023
INACTIVE
DoubleVerify

1,001-5,000 employees

Digital media measurement and analytics platform
Company Overview
DoubleVerify is a prominent software platform specializing in digital media measurement and analytics, making it a trusted partner for hundreds of Fortune 500 advertisers seeking to optimize their digital advertising investments. The company's culture is rooted in transparency and authenticity, aligning its mission, team, and actions to foster trust and build lasting partnerships with global advertisers, leading programmatic and social platforms, and publishers. DoubleVerify's commitment to strengthening the digital advertising ecosystem and improving campaign effectiveness sets it apart in the industry.
Data & Analytics

Company Stage

N/A

Total Funding

$1B

Founded

2008

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

5%

1 year growth

11%

2 year growth

29%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Bash
Kubernetes
Python
SQL
Apache Kafka
Docker
Jenkins
Ansible
Customer Service
Splunk
Linux/Unix
CategoriesNew
DevOps & Infrastructure
Requirements
  • 3+ years Experience working in a role supporting developers/engineer's applications
  • 3+ years Experience with monitoring systems and management tools (ex: Nagios)
  • 3+ years Experience in an Application Support Role
  • 2+ years Experience supporting Splunk infrastructure components
  • Basic understanding of SQL
  • 3+ years Windows/Linux administration skills (IIS and/or Apache configuration)
  • 3+ Experience with Kubernetes \ Kafka
  • Familiarity with orchestration and containerization solutions (Docker, Kubernetes)
  • Strong verbal and written communication skills, excellent social skills
  • Customer service oriented (inbound)
  • Ability to work independently and in a team environment
  • Strong organizational skills to drive resolution from beginning to end
  • Strong analytical and problem solving skills
  • Previous experience with technical documentation
  • Experience with scripting languages like Python and Bash
  • Experience with automation/configuration management including Ansible, Jenkins
Responsibilities
  • Operating and maintaining DoubleVerify's applications, servers, and network
  • Monitoring and administering Linux and Windows systems. Taking appropriate actions on system alerts based on standard operating procedures
  • Troubleshooting and resolving issues related to application development and deployment
  • Troubleshooting and resolving issues using SQL queries
  • Maintenance of technical documentation (Internal Support team), processes and procedures used throughout normal operations
  • Development of knowledge and skills in network and system administration, particularly with regards to DoubleVerify's own architecture and platforms
  • Participation in 24/7/365 on-call rotation