Site Reliability Technician Lead

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

As a Site Reliability Technician Leader within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide.  Key responsibilities of this position include providing first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary responsibilities:

• Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities.

• Support the site’s manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly.
• Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, management.
• Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges.
• Support manufacturing test incident response, analysis, and corrective actions for the site operations
• Participate in closed loop analysis/responses to factory test failures
• Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs

                              MANAGEMENT & SUPERVISORY RESPONSIBILITIES

• Reports to Management

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Experience in the following programming/scripting languages:  Python, Java, BASH.  C, C++, experience a plus
• Understanding of Linux fundamentals: CentOS/Ubuntu
• Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
• Familiarity in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus
• Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
• Experience with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 – L3).
• Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive.

EDUCATION & EXPERIENCE REQUIREMENTS

• BS degree in Electrical/Computer Engineering, Computer Science, or related field.
• 1-3 years of software engineering and/or IT operations and infrastructure experience.
• Excellent verbal and written communication skills.
• Experience working in a multi-site and multi-cultural environments.
• Domestic and/or international travel, up to 10%, may be required.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities#EarlyCareer