Regional Manager
East Coast
Posted on 3/4/2023
United States
Experience Level
Desired Skills
Customer Service
  • Maintaining current implementations of clinical services
  • Managing the day-to-day operations for multiple hospitals in your assigned area
  • Developing and researching new workflows and use cases to promote usage
  • Managing conflict and solving work-flow challenges
  • Ensuring Site Leads have shift coverage while managing time off requests and holidays
  • Assigning projects to Site Leads and monitoring progress
  • Contributing to the professional development of team members
  • Creating desirable outcomes for company-wide OKRs
  • Possessing a positive customer service oriented attitude
  • Reporting out weekly/monthly reports and assessments to the Robot Operations Manager
  • Relaying robot operation improvement opportunities to the Robot Operations Manager
  • Reinforcing pride in organizational success and overall vision and impact
  • Overseeing team building activities on a quarterly basis (at a minimum)
  • Effective Communication: for both onsite stakeholder discussions and team members
  • Delegation: you can properly assign tasks out to reliable team members
  • Organization: always being well-informed on everything that is going on at each of your assigned sites
  • Dependability: no action item, big or small, will fall through the cracks
  • Time Management: for making sure that projects are completed on schedule
  • Admirable work-ethic: you're happy to be needed, even on nights and weekends
  • Conflict-resolution skills: you handle conflict quickly and in a fashion that maintains a pleasant working environment
  • Integrity: instilling trust in your team and making sure that they trust you
  • Decisiveness: at times you may need to make decisions on your own in the moment
Desired Qualifications
  • Applicable operations experience
  • Healthcare experience ( i.e. clinical operations, clinical research, clinical coordinator, healthcare project management)
  • Customer service industry experience
  • Supervisory/Team Lead/Remote Team Management of remote employees experience
Diligent Robotics

51-200 employees

Hospital assistance robotics
Company Overview
Diligent Robotics' mission is to make technical advances towards robots and humans working together side by side, with an emphasis on human-centric design. The company is developing a suite of artificial intelligence that enables robots to collaborate with and adapt to humans in everyday environments.
  • Competitive salary & equity
  • Competitive health plan coverage