Full-Time
Healthcare Partner Account Manager
Los Angeles
Posted on 7/2/2024
Luna Physical Therapy
501-1,000 employees
Home-based personalized physical therapy services
Compensation Overview
$80k - $120kAnnually
Expert
Remote in USA
- 5-10+ years of related experience, should include 2+ years in healthcare
- Acts as the 'face' of Luna in a region
- Oversees and manages 3+ markets and focuses on key partners to grow sales
- Utilize various business development practices to grow the region by working with partners
- Manage high-volume partner accounts by identifying key opportunities for growth
- Build and maintain relationships with physicians and office personnel
- Achieve HVA physicians and accounts and implement the HVA process
- Encourage physicians and their team to refer patients to Luna
- Schedule and perform virtual and in-person briefings with physician teams
- Analyze regional data and innovate new processes to increase patient volume
- Maintain orderly, comprehensive data to remain organized
- Collaborate effectively with Luna employees and internal key stakeholders
- Meet or exceed monthly productivity and results-based goals
- Maintain a resilient, determined attitude
Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients, and they bring all necessary equipment to the patient's home. Appointments are flexible, available seven days a week, accommodating busy schedules. Luna stands out from competitors by prioritizing convenience, personalized care, and a high level of expertise, with the goal of transforming the physical therapy experience for patients.
Company Stage
Series B
Total Funding
$59M
Headquarters
Menlo Park, California
Founded
2018
6 month growth
↑ 14%1 year growth
↑ 21%2 year growth
↑ 66%
Simplify's Take
What believers are saying
- Luna's rapid expansion and partnerships with leading health systems indicate strong growth potential and market acceptance.
- The company's new clinical intervention programs aim to reduce healthcare costs and improve patient outcomes, making it an attractive option for health plans and providers.
- Luna's flexible scheduling and insurance-covered services make it accessible to a wide range of patients, enhancing its market penetration.
What critics are saying
- The reliance on insurance billing could pose financial risks if reimbursement rates change or if there are delays in payments.
- Integrating AI technologies and maintaining high levels of patient satisfaction could be challenging and resource-intensive.
What makes Luna Physical Therapy unique
- Luna's focus on delivering in-home, one-on-one physical therapy sessions sets it apart from traditional facility-based and virtual care options.
- The company's partnerships with major health systems like Baylor College of Medicine and University Hospitals expand its reach and credibility in the healthcare sector.
- Luna's integration of AI technologies, such as Auto-Charting and conversational tools, enhances the efficiency and accuracy of patient care, distinguishing it from competitors.