Full-Time
Soho House
5,001-10,000 employees
Private members' clubs for creative professionals
Compensation Overview
£15/hr
Entry, Junior
London, UK
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- Telephone based customer service experience (highly preferred)
- Previous experience with reservations & ecommerce systems (Book4Time/Magento) is preferred, however full training will be provided
- Previous experience of working with high profile/VIP guests
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Flexible and available to working both opening and closing shifts when required
- Provide an excellent service and member journey ensuring all needs are catered for
- Ensure member requirements are taken into consideration and understood when in the retail spaces
- Carry out hosting duties on the gym and club floor when needed
- Manage bookings and the treatment diary
- Telephone based customer service experience (highly preferred)
- Previous experience with reservations & ecommerce systems (Book4Time/Magento) is preferred, however full training will be provided
- Previous experience of working with high profile/VIP guests
Soho House operates a network of private members' clubs designed for creative professionals in major cities across Europe, North America, and Asia. The clubs offer a range of amenities such as restaurants, cinemas, workspaces, spas, and bedrooms, providing exclusive environments for members to meet, relax, and collaborate. The membership model generates revenue through annual fees and additional services like dining and events. Unlike other hospitality venues, Soho House focuses specifically on the creative community, creating a unique atmosphere that fosters networking and collaboration. The company's goal is to provide a welcoming space for creative individuals while expanding its brand through initiatives like Soho Friends, Soho Works, and Soho Home.
Company Size
5,001-10,000
Company Stage
Late Stage VC
Total Funding
$944.8M
Headquarters
London, United Kingdom
Founded
1995
Simplify's Take
What believers are saying
- Partnership with Hydrow aligns with wellness trends, attracting health-conscious members.
- Non-alcoholic cocktail menu taps into sober-curious movements, broadening appeal.
- Tokyo expansion by 2026 positions Soho House in Japan's vibrant hospitality market.
What critics are saying
- Increased competition from luxury membership clubs may dilute market share.
- Remote work trends could reduce demand for Soho Works' physical workspaces.
- Economic downturns may impact discretionary spending on luxury memberships.
What makes Soho House unique
- Soho House offers exclusive spaces for creative professionals globally since 1995.
- The membership model generates revenue through annual fees and additional services.
- Strategic locations in major cities enhance its unique position in hospitality.
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Benefits
Health Insurance
Dental Insurance
Mental Health Support
Professional Development Budget
Employee Discounts
Meal Benefits
Growth & Insights and Company News
6 month growth
↑ 12%1 year growth
↑ 13%2 year growth
↑ 13%Connected rowing brand Hydrow has partnered with international private members club Soho House to bring its full-body, connected fitness rowers to select locations around the world.
Soho House launches new non-alcoholic and low abv cocktail menu.
Soho House & Co. received a buyout offer from a consortium of investors, valuing the company at $9 per share, an 83% premium over its recent closing price. The offer values the company at nearly $2 billion, below its $2.8 billion market cap at its 2021 IPO. Supported by largest shareholder Ron Burkle, the proposal follows a strategic review due to stock performance and profitability challenges. An independent committee will evaluate the offer, but no guarantee of a transaction exists.
The buyout offer for the private members' club/hotel brand founded in 1995 would value the company at just over $1.7 billion, below its $2.8 billion market cap when Soho House went public in 2021.
Soho House opens in historic São Paulo hospital filled with local art and furniture.