Simplify Logo

Full-Time

Account Manager

Posted on 6/13/2024

Logixboard

Logixboard

51-200 employees

Shipment visibility software for logistics providers

Data & Analytics
Enterprise Software

Compensation Overview

$90kAnnually

+ Commission + Equity

Senior, Expert

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Salesforce
Marketing
Requirements
  • 5 or more years of Account Management or Sales experience in a Freight forwarder or Logistics Service Provider (LSP). SaaS environment preferred.
  • Experience selling and managing customer relationships remotely.
  • Experience working with SMB, MM and MM+ organizations.
  • Ability to communicate with and manage revenue discussions at VP or Director client levels.
  • Ability to facilitate web-based demos with companies in different countries.
  • Experience in leveraging data to benefit the customer and our organization.
  • Demonstrate excellent written and verbal communication skills.
  • Highly coachable - The ability to listen to constructive feedback and adjust accordingly.
  • Proficiency with CRM tools such as Salesforce.
Responsibilities
  • Own value definition, and attainment
  • Manage contract renewal, upsell and expansion motions with existing customers.
  • Build and maintain relationships with key client stakeholders.
  • Analyze customer data to build renewal proposals, maintain customer retention, identify risk, and increase contract value.
  • Collaborate with Customer Success Management to align on customer strategy and increase customer satisfaction.
  • Collaborate with Marketing to increase product knowledge and improve messaging for renewal and upsell motions.
  • Maintain an up to date pipeline in Salesforce for renewal, upsell and expansion motions.
  • Execute a full sales cycle motion from prospecting to closing a deal with your existing book of business.
  • Host and/or participate in regular meetings with clients for product demonstrations, renewals, and business reviews.
  • Identify gaps and pain to consult on and propose solutions that provide value-driven growth.

Logixboard provides shipment visibility software tailored for logistics service providers, particularly freight forwarders. Their platform enables these providers to track and monitor shipments in real-time, giving customers up-to-date information about their cargo. This service enhances the customer experience by allowing freight forwarders to offer features like real-time tracking, digital documentation, and improved communication. Logixboard operates on a software-as-a-service (SaaS) model, where clients subscribe to access the platform, ensuring a steady revenue stream that supports ongoing improvements and feature additions. Unlike many competitors, Logixboard caters to a wide range of clients, from small family-run businesses to large multinational corporations, making their solution scalable and accessible. The goal of Logixboard is to empower logistics service providers to enhance their service offerings and operational efficiency in a competitive market.

Company Stage

Series B

Total Funding

$50.6M

Headquarters

Seattle, Washington

Founded

2016

Growth & Insights
Headcount

6 month growth

-17%

1 year growth

-33%

2 year growth

-34%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $32M Series B funding from Insight Partners positions Logixboard for significant growth and innovation in the logistics technology space.
  • Partnerships with companies like Transolve Global and Offshore Business Processing highlight Logixboard's expanding influence and market reach.
  • Logixboard's platform significantly enhances operational efficiency and customer experience for freight forwarders, making it an attractive solution in a competitive market.

What critics are saying

  • The logistics technology market is highly competitive, requiring continuous innovation to maintain a leading position.
  • Dependence on subscription fees means that economic downturns or budget cuts in client companies could impact revenue.

What makes Logixboard unique

  • Logixboard's focus on real-time shipment visibility specifically for logistics service providers sets it apart from broader logistics software solutions.
  • Their SaaS model ensures continuous revenue and allows for ongoing platform enhancements, unlike one-time purchase software models.
  • The platform's ability to cater to both small businesses and large enterprises through scalable solutions provides a competitive edge.
INACTIVE