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Full-Time

Senior Solutions Architect

Posted on 7/3/2024

Classy

Classy

201-500 employees

Online fundraising platform for nonprofits

Social Impact

Compensation Overview

$135k - $180kAnnually

+ Equity

Senior, Expert

Remote in USA

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
JavaScript
Communications
Salesforce
REST APIs
Requirements
  • 6+ years of relevant consulting or professional services experience designing technical solutions
  • 4+ years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects
  • 4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls
  • Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements
  • Strong knowledge & experience with ReST APIs, JS, and implementing middleware
  • Strong organizational skills
  • Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively
  • Able to take ownership of complex technical problems and drive them to resolution
  • Ability to understand customer requirements and translate them into technical design
  • Strong people skills to lead collaboration across functions and organizations
  • Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions
  • Experience working in direct client engagements and in project/cost estimation techniques
  • Superior analytical, problem solving and critical thinking abilities
  • Degree or equivalent relevant experience based on the core responsibilities of the role
Responsibilities
  • Serve as a strategic partner and trusted advisor to the client for all technical and implementation related solutions, ensuring alignment with the client’s business objectives
  • Drive pre-sales activities such as technical discovery and deep-dive sessions with prospects
  • Conduct in-depth analysis of client requirements, business processes, technical challenges, and implementation requirements
  • Proactively manage risk areas in the solution and contribute to seeing issues through to completion
  • Build trusted relationships with c-level executives and technical decision makers and manage customer expectations throughout the sales cycle and delivery
  • Negotiate solutions and align with project managers, sales engineering, SI partners, and internal teams to support planning and implementation in close collaboration with the client
  • Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery
  • Maintain familiarity with SaaS market dynamics, in particular contemporary technologies and processes as well as stay up to date on trends within the nonprofit industry

Classy provides a comprehensive online fundraising suite geared towards enhancing nonprofit organizations' capabilities through efficient technology. With tools like donation forms, specialized event features, and advanced payment processing, employees at this establishment are at the forefront of aiding noble causes by enabling seamless donor experiences and recurring contributions. Working here offers a unique opportunity to be part of a committed team that leverages innovative tech solutions to genuinely drive philanthropic efforts, fostering a culture of support and advancement in the nonprofit sector.

Company Stage

Series D

Total Funding

$186.7M

Headquarters

San Diego, California

Founded

2006

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-14%

2 year growth

0%