Senior Lead Specialist

POSITION OVERVIEW

The Senior/Lead Enterprise Learning Specialist reports to the Enterprise Training Manager and is responsible for the analysis, design, development, implementation, and evaluation of training and performance improvement initiatives under the general direction of management. This includes the creation of online learning modules, live web-based training sessions, instructor-led training, learning job-aids, and supporting materials following an instructional design process. The Learning Specialist will use strong interpersonal, written, and visual communication skills to bring together text, images, video, and audio to communicate and train our employees, non-employees, and other stakeholders. Advanced Cornerstone LMS knowledge is ideal for day-to-day operations. 

This is a non-DOT position.

RESPONSIBILITIES AND ESSENTIAL DUTIES

• Analyze requests for training and suggest the appropriate mode of delivery based on the learning outcome expectations (computer-based, classroom, job-aid, etc.)

• Subject matter expert in curriculum development and will have the responsibility to recommend learning methodology by respectfully challenging ideas with alternate solutions. 

• Analyze, develop, design and evaluate curriculum and associated training materials and methods including classroom, OJT and e-learning to determine which will meet the needs of a multi-generational workforce with various levels of experience and expertise.

• Analyze and develop storyboards/flow mapping and make suggestions on improvement of content.

• Assist in the development of curricula or programs by client subject matter experts (SMEs) in support of an assigned functional area, consulting often with SME’s.

• Utilize eLearning tools to develop web-based training. Advise business groups on appropriate instructional technologies, including online learning/web-based formats.

• Proof materials at multiple stages of development and make or document required changes.

• Build and Foster stakeholder relationships for assigned client group(s) by holding regular meetings, understanding business requirements, providing fit for purpose training solutions, and driving alignment with the overall training strategy. 

• Work with client group(s) leadership and uses Training Department systems and processes to drive compliance training requirements to ensure regulatory requirements are maintained at 100%. 

• Work with client group(s) and Training Department(s) to coordinate and schedule training requirements. 

• Conducts need assessments, determines training solutions, manages development process, facilitates stakeholder meetings and discussions, and implements solutions for training requests from client group(s). 

• Uses the Learning Management System (LMS) to monitor, track and analyze progress of learners to adhere to compliance and business requirements as needed. 

• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee; or the scope of the job may change as necessitated by business demands.

KNOWLEDGE AND SKILLS

Knowledge:

The Senior/Lead Learning Specialist must possess in-depth knowledge of eLearning software and systems used to develop learning materials. Also possess proficient knowledge of Articulate 360, Camtasia, Vyond, and Canva. Has basic working knowledge of Cornerstone LMS administration; including report generation, training assignments, and data validation. Proficient knowledge of Microsoft applications such as Word, PowerPoint, and Excel are required as well. The Senior/Lead Learning Specialist shall have strong knowledge of training needs assessments, different varieties of training interventions, motivational concepts, adult learning theories, instructional design, and project management. 

Skills:

• Demonstrated ability to utilize adult learning theories into learning design. 

• Organized, self-motivated, and capable of working in a rapidly changing environment with the ability to effectively interact with and influence all levels of the organization and disciplines.

• Exceptional written, oral and interpersonal communication skills. 

• Must be able to gather and synthesize information from a variety of sources and provide organizational context when determining solutions for learning needs. 

• Process Process-oriented with the ability to effectively and efficiently manage multiple tasks, allocate and optimize resources, and manage timelines; able to take things from start to finish.

• Results driven and able to build consensus by understanding the concerns and needs of others and how to realistically manage expectations.

• Self-driven and committed to providing the highest level of service while remaining aligned with the goals of the organization.

• Data analysis, problem solving and evaluation skills.

• Must be able to take complex material and translate it into an understandable learning language.

• Demonstrated proficiency in learning management systems (LMS).  Cornerstone experience preferred. 

• Expert skills utilizing Articulate Suite, Camtasia, Vyond, or other eLearning authoring tools. 

• Works effectively with others and motivates the team(s) to improve on the status quo.

EDUCATION AND EXPERIENCE 

Education, Training and Certifications: 

• Bachelor’s degree in training, education, or relevant discipline. 

• Minimum six (6) years of relevant work experience in lieu of degree. High school degree or GED required.

Experience:

Experience as a Learning Specialist or in a related training role with a degree. Preferably within Oil and Gas or related industry.

• Senior Specialist – minimum of four (4) years of experience
• Lead Specialist – minimum of seven (7) years of experience

DIRECT REPORTS

None

FREEDOM TO ACT

Requires supervision; must also use sound judgment and make good decisions. This role is accountable for the competency judgment decision made during assessment.

WORK CONDITIONS 

• Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.
• Occasionally, work may be performed from home, after normal work hours or on weekends. 
• Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others. 

ADA JOB REQUIREMENTS

Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical or mental disability.

EQUAL EMPLOYMENT OPPORTUNITY

Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.