Full-Time

Case Manager

Posted on 10/31/2025

Deadline 1/15/27
The Salvation Army

The Salvation Army

Compensation Overview

$24 - $25/hr

Syracuse, NY, USA

In Person

Category
Administrative & Executive Assistance (1)
Requirements
  • Specific experience in mental health services and knowledge of community resources required.
  • Must have access during work hours to reliable private transportation.
  • Valid New York State Driver License that meets The Salvation Army's insurance requirements.
  • Position requires the successful completion of background and drug screens.
  • A flexible work schedule will be maintained according to individual client needs including late afternoon/evening hours as needed.
Responsibilities
  • Conduct intakes for clients referred to the program.
  • Provide support, advocacy, and crisis intervention to individuals and families.
  • Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input.
  • Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate.
  • Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
  • Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness.
  • This may include transporting clients/families as needed.
  • Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
  • Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program.
  • Verify tenancy with landlords initially and on an ongoing basis as needed.
  • Conduct regular home visits.
  • Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner.
  • Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
  • Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions.
Desired Qualifications
  • Bachelor’s degree in human services or related field is preferred.

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