Full-Time

Data Center Infrastructure Engineer

Updated on 11/14/2024

Telnyx

Telnyx

201-500 employees

Provides cloud-based communication services

Enterprise Software
Cybersecurity

Junior, Mid

Denver, CO, USA

Category
DevOps & Infrastructure
Server Administration
Cloud Engineering
Required Skills
Bash
Python
Linux/Unix
Requirements
  • Mastery in rack, stack, power, and cabling across various environments.
  • Expert-level Layer 1 networking skills, with comprehensive knowledge of physical connectivity fundamentals.
  • Cross-connect deployment and management experience, particularly in carrier hotels and secure data centers.
  • Experience with DMDW/CWDM connectivity and the ability to troubleshoot complex physical network issues on-site.
  • Proven hands-on experience with networking and server equipment.
  • Proficiency in Linux, Networking OSes, CLI systems, and remote configuration.
  • Basic knowledge of network and server operating systems, enabling quick setup and diagnostics.
  • Ability to independently manage projects across multiple sites, tracking work accurately and reporting progress.
  • Strong documentation skills to ensure clear, precise records of work completed across locations.
  • Self-directed with excellent time management skills to meet deadlines while traveling between facilities.
  • Exceptional troubleshooting skills, with a talent for critical thinking under pressure.
  • Strong resourcefulness to adapt to varying site conditions, including limited equipment or support.
  • Ready to work in cold, confined spaces and other challenging environments typical of data center infrastructure.
  • Understanding of network Layers 2-4 and hands-on experience with Cisco, Juniper, and Arista hardware.
  • Knowledge of Cloud Networking and familiarity with full-stack computing principles.
  • Basic automation skills and an understanding of common scripting methods (e.g., Python, Bash) for repetitive tasks and deployment management.
  • Travel Flexibility: This role requires substantial national and international travel, often on short notice.
  • Strong Communication and Interpersonal Skills: Ability to communicate effectively with remote teams, facility staff, and vendors to ensure successful deployment and troubleshooting.
  • Security and Compliance Knowledge: Familiarity with data center security protocols and compliance standards (e.g., SOC2, HIPAA, GDPR).
  • Logistics Savvy: Prepared for frequent travel and irregular hours, with readiness for evenings, weekends, and complex logistics as needed.
Responsibilities
  • Technical Infrastructure Management
  • Networking and Server Systems
  • Project and Self-Management
  • Adaptability and Problem-Solving

Telnyx provides communication services over the internet, focusing on voice, messaging, wireless, and fax services for businesses. Its main product is the Mission Control Portal, a self-service platform that allows clients to manage their communication needs, such as phone numbers and messaging, in one place. Telnyx operates on a pay-as-you-go pricing model, charging clients based on their usage of services like voice calls and text messages, making it a flexible option for businesses of all sizes. What sets Telnyx apart from competitors is its ownership of a global IP network, which enhances the reliability and security of its services. The company's goal is to deliver high-quality communication solutions while providing extensive support and resources to help clients optimize their use of the platform.

Company Stage

N/A

Total Funding

$972.7K

Headquarters

Chicago, Illinois

Founded

2009

Growth & Insights
Headcount

6 month growth

2%

1 year growth

10%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • The launch of the Global Edge Router enhances Telnyx's service reliability and availability, making it more attractive to businesses with critical communication needs.
  • Partnerships with companies like Iterable and Symbl.ai expand Telnyx's market reach and integration capabilities, offering more value to clients.
  • Recognition as a Top Performer by SourceForge boosts Telnyx's credibility and attractiveness to potential clients and employees.

What critics are saying

  • Breaches of anti-scam and public safety rules could damage Telnyx's reputation and lead to regulatory penalties.
  • DDoS attacks, like the one experienced in November 2021, expose vulnerabilities in Telnyx's network security, potentially affecting client trust.

What makes Telnyx unique

  • Telnyx owns and operates its own global IP network, providing superior performance and control over its services compared to competitors who rely on third-party networks.
  • The Mission Control Portal offers a self-service platform for managing a wide range of communication needs, making it a one-stop solution for businesses.
  • Telnyx's pay-as-you-go pricing model allows businesses to scale their communication needs cost-effectively, unlike traditional fixed pricing models.

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