Full-Time

QC Underwriter Team Lead

Posted on 9/10/2024

Movement Mortage

Movement Mortage

1,001-5,000 employees

Nationwide mortgage services for homebuyers

Social Impact
Financial Services

Compensation Overview

$74.4k - $119kAnnually

Senior, Expert

Fort Mill, SC, USA

Onsite position requiring in-person presence 4 days a week (Monday thru Thursday). Relocation packages available.

Category
Risk Management
Finance & Banking
Required Skills
Sales
Communications
Management
Requirements
  • Bachelor’s degree in business or related field
  • 10 years previous underwriting experience in Conventional, FHA, VA, USDA, and Bond programs
  • Previous underwriting leadership experience
  • Excellent time management skills
  • Excellent management of multiple tasks
  • Ability to maintain the highest level of confidentiality
  • Presents self in professional manner and possesses the ability to interact with all levels in the organization
  • Strong interpersonal skills; listens well, works well within a team environment, ability to collaborate
  • Team player
  • Excellent written and verbal communication skills; must be able to clearly articulate deficiencies in a file in Process Unity as well as verbally
  • Strong organizational skills
  • Strong presentation skills
  • Ability to plan and organize tasks and change priorities as needed
  • Detail-oriented
  • Highly adaptive to change
  • Dependable- consistently arrives to work on time, follows instructions, responds well to management requests, etc.
  • Strong computer skills- including all Microsoft Office products
  • Advanced Excel skills
  • Ability to work in a fast-paced environment
  • Ability to deliver both positive and negative feedback in a constructive manner
  • Display servant leadership skills as part of Movement’s mission and vision, while still meeting the Organization’s objectives
  • High emotional intelligence in order to work with differing personalities and behaviors amongst the team
  • Ability to work extended hours (evenings and weekends, if needed)
Responsibilities
  • Continuously review quality control processes, procedures and capabilities in order to sustain the most cost effective and efficient methods for meeting quality requirements and making recommendation for improvement as appropriate
  • Provide day-to-day leadership and guidance to team of underwriters and analysts to complete their file reviews
  • Assist with escalations from Operations and Sales partners
  • Analyze, generate and distribute reporting on a monthly or ad-hoc basis to identify risk and trends for Management, Investors, Agencies, Internal and External parties
  • Develop, implement and maintain official system of recordation for tracking QC deficiencies and remediation efforts
  • Work closely with QC Director, Credit Risk, Operations Leadership, Investors, and Agencies
  • Perform process level assessments of origination production
  • Monitor Underwriter and Analyst pipeline to ensure production is meeting published SLAs
  • Manage workflow and complete file reassignment as necessary
  • Ensure Organization’s polices and procedures are upheld from an overall organizational standpoint
  • Approve timecards and time off requests as needed
  • Complete audits of underwriter and analyst files and provide feedback as necessary
  • Conduct monthly team meetings and team huddles as necessary
  • Disseminate product/program updates to the team as they are distributed
  • Serve as a mentor to underwriters and analysts and provide feedback for growth, development, and career advancement
  • Complete other tasks and ad-hoc projects as assigned

Movement Mortgage operates in the mortgage industry, focusing on improving the home-buying experience for clients across the United States. They provide services to first-time homebuyers, homeowners looking to refinance, and real estate investors. The company simplifies the mortgage process through a transparent and efficient system, supported by a team of knowledgeable loan officers and assistants who guide clients at every step. Movement Mortgage distinguishes itself from competitors by emphasizing exceptional customer service and leveraging technology to streamline operations. Additionally, they are committed to community impact, having donated significant funds to support local initiatives through the Movement Foundation. Their goal is to create a positive influence in the communities they serve while ensuring a smooth mortgage experience for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Fort Mill, South Carolina

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Movement's nationwide presence allows servicing loans in all 50 states.
  • The 'Lock It & List It' program aims to empower builders in a challenging market.
  • Integration of AI in customer service enhances personalization and efficiency.

What critics are saying

  • Leadership changes may disrupt operations and affect employee morale.
  • Legal battles over poaching could result in financial losses and reputational damage.
  • Counterclaims for unpaid wages may lead to financial liabilities and negative publicity.

What makes Movement Mortage unique

  • Movement Mortgage emphasizes exceptional customer service and technology to simplify the mortgage process.
  • The company has a strong philanthropic focus, donating $377 million to community initiatives.
  • Movement's leadership philosophy prioritizes serving, guiding, and learning from others.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Paid Holidays

Employee Assistance Program

Excellent career growth opportunity

Fun, team-focused working environment

Employee driven community outreach program

INACTIVE