WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people’s lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!

THE ROLE:

We are seeking a highly organized and detail-oriented HR Operations Coordinator to join our dynamic team. This role is pivotal in supporting both candidates and employees, managing data and platforms with precision, and providing exceptional first-level support to our internal teams. You’ll be an integral part of fostering a positive employee experience while ensuring the accuracy and integrity of our people-related processes.

Key Responsibilities

Candidate and Employee Support:

Serve as the first point of contact for employee and candidate inquiries, providing timely and professional assistance.
Facilitate onboarding processes to ensure a smooth and welcoming experience for new hires.
Support employee lifecycle activities, including hiring, onboarding, offboarding, and transitions.

Data Management and Integrity:

Maintain and manage accurate employee and candidate data across HR platforms and systems.
Regularly audit files, records, and data to ensure compliance and integrity.
Collaborate with the People Team to generate reports and insights from HR systems.

Communication and Coordination:

Draft clear and engaging communications for diverse audiences, including candidates, employees, leadership, and candidates.
Coordinate internal meetings, events, and projects as directed by the People Team.
Ensure timely follow-up on action items and communications.

First-Level Employee Support:

Address and resolve routine employee questions and issues or escalate them as needed.
Guide employees and managers on navigating systems, resources, and policies.
Collaborate with cross-functional teams to deliver solutions and enhance candidate and employee satisfaction.

Special Projects:

Assist in the development and implementation of new initiatives and programs.
Participate in process improvement efforts to optimize People Team operations.
Support company-wide projects as needed, ensuring alignment with team goals and objectives.

WHAT YOU BRING TO THE TABLE:

Qualifications

Strong organizational and time-management skills with exceptional attention to detail.
Proven ability to manage and maintain data accuracy and confidentiality.
Excellent written and verbal communication skills.
Proficiency in HRIS, ATS, or other employee management platforms
Ability to adapt to a fast-paced environment and juggle multiple priorities.
A collaborative team player with a proactive and problem-solving mindset.

Preferred Qualifications

1-2 years of experience in HR, recruiting, or administrative roles.
Experience managing files and drafting communication for diverse audiences.

WHAT WE BRING TO THE TABLE:

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.}

_{Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

_{By Email: [email protected]}
_{By Web: https://dcba.lacounty.gov/contact-us/}
_{By Phone: (800) 593-8222}

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$23.62—$26.58 USD

HR Operations Coordinator

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