Full-Time
Associate Technical Solutions Engineer
Confirmed live in the last 24 hours
Arista Networks
1,001-5,000 employees
High-performance cloud networking solutions provider
Entry
Vancouver, BC, Canada
- Graduate/Post Graduate in any field.
- Prior IT Helpdesk/Service Desk experience is preferred.
- Ability to work efficiently in coordination with a global team.
- Excellent verbal and written communication skills and a collaborative approach.
- Process-oriented mindset with strong attention to detail and a high aptitude for learning.
- Familiarity with CRM applications or services such as Salesforce.com is a plus.
- Experience with document/spreadsheet management using MS Office or Google App suite is a plus.
- Assist with hardware replacement (RMA) requests from customers and maintain communication with both internal and external parties.
- Action requests for customer portal access and other administrative requests from Arista customers.
- Troubleshoot and resolve issues with customers’ access to Arista online resources, working closely with other Arista teams, where required.
- Follow up with customers via email to facilitate timely case resolution.
- Review and update case transaction data in a timely manner and ensure accuracy of data associations.
Arista Networks offers high-performance cloud networking solutions for large-scale data centers and cloud computing environments. Their product line includes switches and routers designed for spine and leaf configurations, which provide advanced features and energy efficiency for hyperscale networks. Unlike competitors, Arista focuses on delivering reliable and scalable solutions while ensuring customer satisfaction through continuous improvement. The company's goal is to maintain its leadership in the cloud networking market by meeting the evolving needs of its clients.
Company Stage
IPO
Total Funding
$359.4M
Headquarters
Santa Clara, California
Founded
2004
6 month growth
↑ 5%1 year growth
↑ 24%2 year growth
↑ 25%
Simplify's Take
What believers are saying
- Partnerships with companies like VAST Data enhance Arista's capabilities in AI infrastructure, making it a key player in the growing AI market.
- The introduction of CV UNO™ and MSS positions Arista as a leader in network observability and zero trust security, attracting enterprise clients focused on security and compliance.
- Recent acquisitions, such as Pluribus Networks, expand Arista's cloud networking offerings, potentially leading to increased market share and revenue growth.
What critics are saying
- The highly competitive networking market, with giants like Cisco and Juniper Networks, could pressure Arista's market share and pricing power.
- The complexity of integrating new acquisitions like Pluribus Networks may pose operational challenges and divert focus from core business activities.
What makes Arista Networks unique
- Arista Networks excels in providing high-speed, low-latency networking solutions optimized for AI workloads, setting it apart from traditional networking providers.
- Their Multi-Domain Segmentation Service (MSS) offers a unique, agentless approach to zero trust networking, reducing operational complexity and enhancing security.
- Arista's CloudVision® Universal Network Observability™ (CV UNO™) system integrates network, systems, and application visibility, offering a comprehensive observability solution that competitors lack.
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